Zephyr Barber
GBCash grab, almost like a scam I'm sad to say that not only do you pay for the subscription, but you also pay [amount] on a body scan which is an unseen part of the deal, which, bluntly put, is a sneaky cash grab, and is false advertising if the whole deal is not advertised. The customer service, when dealing with the refunds, is also terrible, only referring you to an oddly specific refund policy, which I almost wholeheartedly disagree with. You cannot expect people to be foolishly led to paying twice the amount advertised, not knowing, and then when they find out, they can't get their money back. I've never experienced more of a scam in my life, I'm really sorry to say
Consumer
GBI wish this was a legit app I wish this was a legit app as it has such potential but it isn’t. It’s massively over priced, the customer support is rubbish and the long emails they send don’t really make much sense. I ONLY downloaded and spent money on the trial period because of the advertised body scan feature using AI. When I actually downloaded the app I had to pay £20 extra for the body scan feature- but I did as this was the main sell for me and because it clearly said I can do unlimited body scans when I pay. I actually can’t, it was a lie so I am cancelling my subscription. What a shame.
Harry Gordon
GBBig Red Flag There website claims to have lots of 5* trust pilot reviews, yet I'm the first person reviewing. I was looking to sign up, doing due diligence, they're website has a pressure sell to sign up within 10 mins, below that shows a load of "5*" reviews make to look like trust pilot. To me it's a big red flag. Why would I pay money to a company that's lying to me from the very start.