Zephyr Barber
GBCash grab, almost like a scam I'm sad to say that not only do you pay for the subscription, but you also pay [amount] on a body scan which is an unseen part of the deal, which, bluntly put, is a sneaky cash grab, and is false advertising if the whole deal is not advertised. The customer service, when dealing with the refunds, is also terrible, only referring you to an oddly specific refund policy, which I almost wholeheartedly disagree with. You cannot expect people to be foolishly led to paying twice the amount advertised, not knowing, and then when they find out, they can't get their money back. I've never experienced more of a scam in my life, I'm really sorry to say
Kimberly s
GBDO NOT BUY! Scam! Do not buy! You will never be able to cancel. Like many of these similar apps, they make it extremely difficult to find the section in app to cancel. The directions they give to access your account are not accurate. I requested to cancel my account, followed the directions, and they sent me an email saying that it was still active and that I would have to cancel before it renews; even though I told them to cancel it and opted to cancel it in the app. They rely on you never being able to figure out how to cancel.
Consumer
GBI wish this was a legit app I wish this was a legit app as it has such potential but it isn’t. It’s massively over priced, the customer support is rubbish and the long emails they send don’t really make much sense. I ONLY downloaded and spent money on the trial period because of the advertised body scan feature using AI. When I actually downloaded the app I had to pay £20 extra for the body scan feature- but I did as this was the main sell for me and because it clearly said I can do unlimited body scans when I pay. I actually can’t, it was a lie so I am cancelling my subscription. What a shame.