Overpriced and Underperforming: A Disappointing User Experience Zing has a promising concept, aiming to help users achieve their fitness goals. However, despite its potential, the app falls short in delivering value, especially considering its high price point. One of the most glaring omissions is the lack of a basic feature like a buzzer or sound notification when the rest timer is up. This oversight can easily lead to users losing track of their rest periods, disrupting their workout flow and potentially compromising their progress. Furthermore, the app does not allow users to input crucial workout data such as the number of reps, sets, and weight achieved. This inability to track and monitor progress is a significant drawback, as it hinders users from assessing their performance and making informed adjustments to their fitness routines. Another disappointment is the app's limited exercise library. Users with specific exercise equipment may find that their options are not even included, rendering their investments in such equipment futile. The app should provide a comprehensive range of exercises and the ability for users to swap exercises based on their preferences and capabilities. For instance, not everyone can perform a single leg Romanian deadlift, and the app should offer suitable alternatives. Moreover, the app's exercise recommendations are questionable. Suggesting the same exercise for three consecutive days can be harmful and increase the risk of injury due to overuse. A well-designed fitness app should prioritize variety and recovery to ensure users' safety and long-term progress. In conclusion, while the app's concept is commendable, it falls short in execution. The absence of essential features, limited exercise options, and potentially harmful recommendations make it difficult to justify its high cost. To provide true value to users, the developers must address these shortcomings and incorporate user feedback. Until then, users might be better off exploring alternative fitness apps that offer a more comprehensive and thoughtful approach to their fitness journey.

Cancelled my subscription and still… Cancelled my subscription and still getting charged. Terrible customer service. Do not fall for this scam.

Cash grab, almost like a scam I'm sad to say that not only do you pay for the subscription, but you also pay [amount] on a body scan which is an unseen part of the deal, which, bluntly put, is a sneaky cash grab, and is false advertising if the whole deal is not advertised. The customer service, when dealing with the refunds, is also terrible, only referring you to an oddly specific refund policy, which I almost wholeheartedly disagree with. You cannot expect people to be foolishly led to paying twice the amount advertised, not knowing, and then when they find out, they can't get their money back. I've never experienced more of a scam in my life, I'm really sorry to say