I was blown away when I discovered… I was blown away when I discovered UkeySoft. It helped me restore all my Apple Music Playlist at a time when I had to reformat my hardrive whilst DJaying in Ibiza with no backup(Silly me). I was able to download my 50 Playlists in just a few hours. Their tech support is also amazing, it’s like having your own dedicated concierge. Well done UkeySoft.

Product works great, great customer service Product works great. When I switched to a new computer, the license did not work on my new MacBook (it was already activated on my old Mac). I requested a solution by mail and Ukeysoft responded within 12 hours and reset the license key for me to use it again. It works!

Honestly I don’t regret investing in… Honestly I don’t regret investing in the app but most important part is the customer service led by Steven Jeam who was there to sort out the technical issue I had making sure to kept in touch with me as soon as possible. Worth every penny spent.

Amazon Music Converter, arms race I purchased Ukeysoft's Amazon Music Converter lifetime licence in May 2023. It is important to note when buying such software you are participating in a digital arms race between the 'downloader' developer and the source website developers. There have been a couple of periods where the Am Converter has stopped working. The latest 'outage' which brought me here to Tpilot with a view to complaining was over 2 months! However, today Ukeysoft finally released an update which is working perfectly again. The support channel is rather intermittent in their responses which leads to uncertainty and frustration, I wish they would send progress updates to help alleviate this. However they did contact me by both email and messenger with the update release announcement. It is not cheap but it does work well, and Ukeysoft appear committed to keeping their product going. Improve your comms and you might earn that 5th star.

Spotify Music Converter is an excellent… Spotify Music Converter is an excellent product. It works well in any file extension. Relatively fast and precise. There is only one little problem, you must validate your registration code again and again when you reinstall your PC or you use a new PC. But they fix the problem in 24 hours...