Łukasz Mały
PLproblems occured but solved the right way I have purchased the software and used it for some time. Then it stopped working. I did write an e-mail to more than one address and no reply was there. But then once somebody replied (long holiday) there was a good cooperation in order to fix the issue. I was just sending the log files and checking if it works. It took some time - but i do understand things are not fixed within finger click. After all i got my time extended and software is working ok. So happy with it. Thanks for help.
Yutaka Takano
JPGood product, Good support !! According to my evaluation among all those kinds of software, This is the best as converting speed is faster and data quality is higher. Also the support team is quite helpful with very prompt response to resolve unexpected issue of license key recognized that I encountered when I changed my PC even after 6months I bought and started using this software. As long as this kind of product and support is kept and well maintained, I strongly recommend this software.
David Cox
GBExcellent product supported by real people The Tunesbank software works really well and the support is given by real human beings (I recently changed computer and needed to deauthorise the app on the old one to enable it on the new one). I was considering dropping a star because communications weren’t always super swift, but the support is there and that’s more important to me.
Janet John
CNThis software helped me a lot. I often listening songs with my iPod nano, but the iPod nano don't support Apple Music, because iPod nano likes other MP3 player, which haven’t Wifi. In additional, the Apple company does not offer Apple Music app for iPod. This software can help me convert the DRM-protected Apple songs, albums, playlists to common MP3 format, now I can play Apple Music songs freely on my iPod nano and Samsung mobile phone. Excellent Tool !
Anders Daae
NOStill no answer from Support Their feedback here on Trustpilot after my first review March 7th was: "Hi, If you have any question, please send email to us: (email address) Or, you can directly chat with us via Facebook: (link) We will reply you and help you solve the problem ASAP." I mailed them, but I still get no answer…