This is a great product and very easy… This is a great product and very easy to use. From time to time if I need some help I can email them and they are quick to respond. No issues with resolving my support requests too. Usually has to do with something simple like downloading a new version that I missed. Only request I would have is to speed up downloads and it seems they are working on that already. The latest version downloads faster than previous. Another request would be to allow me to label my files prior to the download.

Good product, Good support !! According to my evaluation among all those kinds of software, This is the best as converting speed is faster and data quality is higher. Also the support team is quite helpful with very prompt response to resolve unexpected issue of license key recognized that I encountered when I changed my PC even after 6months I bought and started using this software. As long as this kind of product and support is kept and well maintained, I strongly recommend this software.

the sound quality is bad Although it said it's a lossless convert but the sound quality is pretty bad after I use tidal hifi to download, I tried another brand's converters before so I know what it should be sound like. would not recommend this converter if you want a high-quality lossless wav/aiff track.

Really pleased Really pleased - Probably overkill as im only DJing my wedding with my mate but purchased the lifelong subscription and started converting tunes from Tidal to use with Rekordbox - I know I didn't need to convert to AIFF but I did and it sounds brilliant through the sound system. Emailed them once with a question and had a response next day.

Honestly I don’t regret investing in… Honestly I don’t regret investing in the app but most important part is the customer service led by Steven Jeam who was there to sort out the technical issue I had making sure to kept in touch with me as soon as possible. Worth every penny spent.