UkeySoft

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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About UkeySoft

UkeySoft ( https://www.ukeysoft.com/ ) is an industry-leading multimedia software developer and provider specialized in music and video conversion field for years. With advanced technologies and professional R&D team, UkeySoft is dedicated in developing the best audio/video conversion services, data encryption solution and iOS solution. Try UkeySoft Music Converter to download and convert AppleMusic, Spotify, YoutubeMusic, AmazonMusic, PandoraMusic, Tidal, Deezer and other streaming music platforms. Support various output formats: MP3, WAV, M4A, AIFF, FLAC, AIFF, AAC. You’ll love our Streaming Music Converters, all will bring your free music life! Try UkeySoft File Lock, USB Encryption, CD/DVD Encryption and more data encryption tool, easily to protect your important files and sensitive data from being viewing! If you forgot iPhone/iPad passcode or your iOS device is bricked, try our UkeySoft iOS Unlocker and iOS System Recovery, our products helps you easily unlock a disabled/locked iPhone and fix iOS to normal status. UkeySoft has won high reputation from millions of registered users over the past years. UkeySoft vision: Software technology drives a wonderful digital life and brings us free music.

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Anders Daae
NO

Still no answer from Support Their feedback here on Trustpilot after my first review March 7th was: "Hi, If you have any question, please send email to us: (email address) Or, you can directly chat with us via Facebook: (link) We will reply you and help you solve the problem ASAP." I mailed them, but I still get no answer…

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Dan Collins
GB

Amazing program Amazing program. Be nice if it skipped unavailable tracks in playlists, but apart from that, nothing comes close. Original old PC I had working as a music server puked and died, customer service were very helpful getting me a new key for my new computer.

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Raj
GB

This is a great product and very easy… This is a great product and very easy to use. From time to time if I need some help I can email them and they are quick to respond. No issues with resolving my support requests too. Usually has to do with something simple like downloading a new version that I missed. Only request I would have is to speed up downloads and it seems they are working on that already. The latest version downloads faster than previous. Another request would be to allow me to label my files prior to the download.

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Kelvin van Oort
NL

Product works great, great customer service Product works great. When I switched to a new computer, the license did not work on my new MacBook (it was already activated on my old Mac). I requested a solution by mail and Ukeysoft responded within 12 hours and reset the license key for me to use it again. It works!

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Nick, Dorset
GB

Amazon Music Converter, arms race I purchased Ukeysoft's Amazon Music Converter lifetime licence in May 2023. It is important to note when buying such software you are participating in a digital arms race between the 'downloader' developer and the source website developers. There have been a couple of periods where the Am Converter has stopped working. The latest 'outage' which brought me here to Tpilot with a view to complaining was over 2 months! However, today Ukeysoft finally released an update which is working perfectly again. The support channel is rather intermittent in their responses which leads to uncertainty and frustration, I wish they would send progress updates to help alleviate this. However they did contact me by both email and messenger with the update release announcement. It is not cheap but it does work well, and Ukeysoft appear committed to keeping their product going. Improve your comms and you might earn that 5th star.

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