Ranjit
GBGreat customer service I had difficulty with Ukeysoft Apple Music Converter and it kept throwing the message error occurred; Steven handled it and supplied step-by-step directions on how to fix it, and the problem is no longer a problem. Good customer service.
michele
ITLicense key assistance My computer broke and I lost the software I bought 2 years ago, but when I reinstalled it the license key no longer worked. I asked for assistance and the UkeySoft team solved the problem for me. Truly magnificent.
Paul
GBReally pleased Really pleased - Probably overkill as im only DJing my wedding with my mate but purchased the lifelong subscription and started converting tunes from Tidal to use with Rekordbox - I know I didn't need to convert to AIFF but I did and it sounds brilliant through the sound system. Emailed them once with a question and had a response next day.
WanJung Lin
TWthe sound quality is bad Although it said it's a lossless convert but the sound quality is pretty bad after I use tidal hifi to download, I tried another brand's converters before so I know what it should be sound like. would not recommend this converter if you want a high-quality lossless wav/aiff track.
David Cox
GBExcellent product supported by real people The Tunesbank software works really well and the support is given by real human beings (I recently changed computer and needed to deauthorise the app on the old one to enable it on the new one). I was considering dropping a star because communications weren’t always super swift, but the support is there and that’s more important to me.