License key assistance My computer broke and I lost the software I bought 2 years ago, but when I reinstalled it the license key no longer worked. I asked for assistance and the UkeySoft team solved the problem for me. Truly magnificent.

The Apple Music convertor is simple to use The Apple Music convertor is simple-to-use, just tick the songs you want to copy and the program will make the copies, which allows me to DJ with the songs. It has various formats that you can save the files in, and I’d recommend going to Preferences > Advanced and setting it up the way you want it. I also recently changed computers and they quickly helped me with that transition.

Amazon Music Converter, arms race I purchased Ukeysoft's Amazon Music Converter lifetime licence in May 2023. It is important to note when buying such software you are participating in a digital arms race between the 'downloader' developer and the source website developers. There have been a couple of periods where the Am Converter has stopped working. The latest 'outage' which brought me here to Tpilot with a view to complaining was over 2 months! However, today Ukeysoft finally released an update which is working perfectly again. The support channel is rather intermittent in their responses which leads to uncertainty and frustration, I wish they would send progress updates to help alleviate this. However they did contact me by both email and messenger with the update release announcement. It is not cheap but it does work well, and Ukeysoft appear committed to keeping their product going. Improve your comms and you might earn that 5th star.

Amazing program Amazing program. Be nice if it skipped unavailable tracks in playlists, but apart from that, nothing comes close. Original old PC I had working as a music server puked and died, customer service were very helpful getting me a new key for my new computer.

Great customer service I had difficulty with Ukeysoft Apple Music Converter and it kept throwing the message error occurred; Steven handled it and supplied step-by-step directions on how to fix it, and the problem is no longer a problem. Good customer service.