problems occured but solved the right way I have purchased the software and used it for some time. Then it stopped working. I did write an e-mail to more than one address and no reply was there. But then once somebody replied (long holiday) there was a good cooperation in order to fix the issue. I was just sending the log files and checking if it works. It took some time - but i do understand things are not fixed within finger click. After all i got my time extended and software is working ok. So happy with it. Thanks for help.

Purchased their Spotify converter but… Purchased their Spotify converter but could not cancel and their emails bounce back, seems like a con to me will have to go the chargeback route with my bank. Thank you for your response but one opportunity to cancel through an email is sorry not acceptable.

This software helped me a lot. I often listening songs with my iPod nano, but the iPod nano don't support Apple Music, because iPod nano likes other MP3 player, which haven’t Wifi. In additional, the Apple company does not offer Apple Music app for iPod. This software can help me convert the DRM-protected Apple songs, albums, playlists to common MP3 format, now I can play Apple Music songs freely on my iPod nano and Samsung mobile phone. Excellent Tool !

Spotify Music Converter is an excellent… Spotify Music Converter is an excellent product. It works well in any file extension. Relatively fast and precise. There is only one little problem, you must validate your registration code again and again when you reinstall your PC or you use a new PC. But they fix the problem in 24 hours...

Still no answer from Support Their feedback here on Trustpilot after my first review March 7th was: "Hi, If you have any question, please send email to us: (email address) Or, you can directly chat with us via Facebook: (link) We will reply you and help you solve the problem ASAP." I mailed them, but I still get no answer…