the sound quality is bad Although it said it's a lossless convert but the sound quality is pretty bad after I use tidal hifi to download, I tried another brand's converters before so I know what it should be sound like. would not recommend this converter if you want a high-quality lossless wav/aiff track.

Amazon Music Converter, arms race I purchased Ukeysoft's Amazon Music Converter lifetime licence in May 2023. It is important to note when buying such software you are participating in a digital arms race between the 'downloader' developer and the source website developers. There have been a couple of periods where the Am Converter has stopped working. The latest 'outage' which brought me here to Tpilot with a view to complaining was over 2 months! However, today Ukeysoft finally released an update which is working perfectly again. The support channel is rather intermittent in their responses which leads to uncertainty and frustration, I wish they would send progress updates to help alleviate this. However they did contact me by both email and messenger with the update release announcement. It is not cheap but it does work well, and Ukeysoft appear committed to keeping their product going. Improve your comms and you might earn that 5th star.

Honestly I don’t regret investing in… Honestly I don’t regret investing in the app but most important part is the customer service led by Steven Jeam who was there to sort out the technical issue I had making sure to kept in touch with me as soon as possible. Worth every penny spent.

Good product, Good support !! According to my evaluation among all those kinds of software, This is the best as converting speed is faster and data quality is higher. Also the support team is quite helpful with very prompt response to resolve unexpected issue of license key recognized that I encountered when I changed my PC even after 6months I bought and started using this software. As long as this kind of product and support is kept and well maintained, I strongly recommend this software.

Still no answer from Support Their feedback here on Trustpilot after my first review March 7th was: "Hi, If you have any question, please send email to us: (email address) Or, you can directly chat with us via Facebook: (link) We will reply you and help you solve the problem ASAP." I mailed them, but I still get no answer…