Amazing program Amazing program. Be nice if it skipped unavailable tracks in playlists, but apart from that, nothing comes close. Original old PC I had working as a music server puked and died, customer service were very helpful getting me a new key for my new computer.

Honestly I don’t regret investing in… Honestly I don’t regret investing in the app but most important part is the customer service led by Steven Jeam who was there to sort out the technical issue I had making sure to kept in touch with me as soon as possible. Worth every penny spent.

the sound quality is bad Although it said it's a lossless convert but the sound quality is pretty bad after I use tidal hifi to download, I tried another brand's converters before so I know what it should be sound like. would not recommend this converter if you want a high-quality lossless wav/aiff track.

Amazon Music Converter, arms race I purchased Ukeysoft's Amazon Music Converter lifetime licence in May 2023. It is important to note when buying such software you are participating in a digital arms race between the 'downloader' developer and the source website developers. There have been a couple of periods where the Am Converter has stopped working. The latest 'outage' which brought me here to Tpilot with a view to complaining was over 2 months! However, today Ukeysoft finally released an update which is working perfectly again. The support channel is rather intermittent in their responses which leads to uncertainty and frustration, I wish they would send progress updates to help alleviate this. However they did contact me by both email and messenger with the update release announcement. It is not cheap but it does work well, and Ukeysoft appear committed to keeping their product going. Improve your comms and you might earn that 5th star.

Purchased their Spotify converter but… Purchased their Spotify converter but could not cancel and their emails bounce back, seems like a con to me will have to go the chargeback route with my bank. Thank you for your response but one opportunity to cancel through an email is sorry not acceptable.