Raj
GBThis is a great product and very easy… This is a great product and very easy to use. From time to time if I need some help I can email them and they are quick to respond. No issues with resolving my support requests too. Usually has to do with something simple like downloading a new version that I missed. Only request I would have is to speed up downloads and it seems they are working on that already. The latest version downloads faster than previous. Another request would be to allow me to label my files prior to the download.
Kelvin van Oort
NLProduct works great, great customer service Product works great. When I switched to a new computer, the license did not work on my new MacBook (it was already activated on my old Mac). I requested a solution by mail and Ukeysoft responded within 12 hours and reset the license key for me to use it again. It works!
Dan Collins
GBAmazing program Amazing program. Be nice if it skipped unavailable tracks in playlists, but apart from that, nothing comes close. Original old PC I had working as a music server puked and died, customer service were very helpful getting me a new key for my new computer.
Ayse
TRI have tried several other softwares, but none was ukeysoft I have tried several other softwares, some even got the song title and downloaded same titled songs from youtube :( Then I found ukeysoft and it works just as it is told. When it gets to working, it connects itunes and then goes over the song and viola the songs are in its converted folder. They are correct, high quality and can be played with other players
Łukasz Mały
PLproblems occured but solved the right way I have purchased the software and used it for some time. Then it stopped working. I did write an e-mail to more than one address and no reply was there. But then once somebody replied (long holiday) there was a good cooperation in order to fix the issue. I was just sending the log files and checking if it works. It took some time - but i do understand things are not fixed within finger click. After all i got my time extended and software is working ok. So happy with it. Thanks for help.