Expensive offer, many bugs, dubious subscription management We've used Feedbear for a few months to gather feedback for our app and while it generally worked pretty well, there were some bigger issues which lead to us terminating our subscription and switching to a different issue tracking platform: - The website is buggy. over the few months that I've been running 2 issue trackers there, I've encountered anything from tickets completely breaking the page, missing votes, terrible text formatting to internal server errors. Just within the trial period I reported about half a dozen issues. Most of them were fixed quite fast, but it still looked like a product in beta, rather than a finished solution. - The pricing. They're charging $30 per month for the lowest tier, which is more expensive than some of the servers we're renting to host our app. I get that this is B2B pricing, but for the bug-ridden experience mentioned above, I don't think it's worth the money. (yet?) I'd probably be fine with the offer at half the price, but as it is, I'd rather use the Github issue tracking which is free and offers a lot of features that Feedbear is lacking, like being able to dragging tickets between two columns. - When you cancel your subscription, your project gets suspended right away, even though you still paid for the remainder of the month! If we didn't have the new issue tracker already set up, I'd complain with them directly about this, but as it is, it just seems to be on par with the whole product experience they're offering...

Feedbear is all you need. Feedbear is all you need. We have been using Feedbear some time and now we are adding more projects to have all our brands with roadmaps and feedback access. For us, Feedbear has been amazing, easy to use, easy to configure, great UI and everything works likes magic. We love SSL is included and its say to setup your own domain in every project. Super recommended, we have tested a lot of tools but Feedbear is definitely the best tool and option for adding feedback and creating roadmaps.

Feedbear is for sure one of the easiest… Feedbear is for sure one of the easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package... all needed is here.

I love this platform I love this platform, not only it allows you to expose ideas that users of your products can vote up or down allowing you to understand what your users are looking for. It also allows you to create informational product updates so that you can easily communicate what is new in the different releases you make available to your users. The whole interface is clean and super friendly to use! Love it!

The best and easy Roadmap tool Simple, friendly interface, easy to customize. Helps to manage, organize and categorize product reviews into categories easily. The interface is simply text, no pictures, icons, beautiful icons. I have been using FeedBear for over a month now and my customers are very pleased to participate in product improvement comments. This increases customer satisfaction and helps me plan my product upgrades in the best way.