FeedBear - get customer feedback and share your roadmap Customer feedback is mandatory when you want to push to the next level, FeedBear allows us to keep our clients involved in product development and up to date through the public roadmap. Good product, recommended :)

I love this platform I love this platform, not only it allows you to expose ideas that users of your products can vote up or down allowing you to understand what your users are looking for. It also allows you to create informational product updates so that you can easily communicate what is new in the different releases you make available to your users. The whole interface is clean and super friendly to use! Love it!

Expensive offer, many bugs, dubious subscription management We've used Feedbear for a few months to gather feedback for our app and while it generally worked pretty well, there were some bigger issues which lead to us terminating our subscription and switching to a different issue tracking platform: - The website is buggy. over the few months that I've been running 2 issue trackers there, I've encountered anything from tickets completely breaking the page, missing votes, terrible text formatting to internal server errors. Just within the trial period I reported about half a dozen issues. Most of them were fixed quite fast, but it still looked like a product in beta, rather than a finished solution. - The pricing. They're charging $30 per month for the lowest tier, which is more expensive than some of the servers we're renting to host our app. I get that this is B2B pricing, but for the bug-ridden experience mentioned above, I don't think it's worth the money. (yet?) I'd probably be fine with the offer at half the price, but as it is, I'd rather use the Github issue tracking which is free and offers a lot of features that Feedbear is lacking, like being able to dragging tickets between two columns. - When you cancel your subscription, your project gets suspended right away, even though you still paid for the remainder of the month! If we didn't have the new issue tracker already set up, I'd complain with them directly about this, but as it is, it just seems to be on par with the whole product experience they're offering...

Feedbear is an excellent tool for… Feedbear is an excellent tool for collecting feedback from users. We're using this for our internal applications and the ability to create private boards with privacy options is a welcome change to other tools that cater only to public boards. I do wish there were a few more customization options for appearance but the simplicity of the tool is what I like most. I was able to get up and running with a few feedback boards in very little time. I also wish there was a way to see all registered users in the admin panel. Maybe they'll add this over time. All in all, a great tool.

Just what we needed! Just what we needed! I've been searching for a decent and simple to use roadmapping tool for a few months now. Most others I saw or tried were too complex for what I wanted out of a tool like this: straightforward, clean and simple UI and quick to use and add items to. Feedbear has all of this! It's so easy to use and took no time at all to set up and get running with. The only thing I'd like that it doesn't seem to do is to be able to brand it more. At the moment you can set a logo, favicon and highlight colour, but ideally being able to modify the background and header colour would make this a 5 taco for me, as it would blend perfectly across all branding and website etc then :) But even without that, I would highly recommend anyone to grab this tool while they can!