Expensive offer, many bugs, dubious subscription management We've used Feedbear for a few months to gather feedback for our app and while it generally worked pretty well, there were some bigger issues which lead to us terminating our subscription and switching to a different issue tracking platform: - The website is buggy. over the few months that I've been running 2 issue trackers there, I've encountered anything from tickets completely breaking the page, missing votes, terrible text formatting to internal server errors. Just within the trial period I reported about half a dozen issues. Most of them were fixed quite fast, but it still looked like a product in beta, rather than a finished solution. - The pricing. They're charging $30 per month for the lowest tier, which is more expensive than some of the servers we're renting to host our app. I get that this is B2B pricing, but for the bug-ridden experience mentioned above, I don't think it's worth the money. (yet?) I'd probably be fine with the offer at half the price, but as it is, I'd rather use the Github issue tracking which is free and offers a lot of features that Feedbear is lacking, like being able to dragging tickets between two columns. - When you cancel your subscription, your project gets suspended right away, even though you still paid for the remainder of the month! If we didn't have the new issue tracker already set up, I'd complain with them directly about this, but as it is, it just seems to be on par with the whole product experience they're offering...

The best and easy Roadmap tool Simple, friendly interface, easy to customize. Helps to manage, organize and categorize product reviews into categories easily. The interface is simply text, no pictures, icons, beautiful icons. I have been using FeedBear for over a month now and my customers are very pleased to participate in product improvement comments. This increases customer satisfaction and helps me plan my product upgrades in the best way.

FeedBear - get customer feedback and share your roadmap Customer feedback is mandatory when you want to push to the next level, FeedBear allows us to keep our clients involved in product development and up to date through the public roadmap. Good product, recommended :)

Excellent Excellent, one of the best, probably the simplest feedback platforms I have used. The team behind Feedbear has been very supportive. I hope they maintain this level of service, because it's been a great investment.

Great SaaS product! I have been using feedbear to get a better understanding of how I can help my end users get the most from our SaaS. This has been very helpful in keeping things organized and allowing me to know what is important to my customers!