Very easy to deploy and use immediately We needed a way to easily receive and manage feedback from our online students and FeedBear gave us exactly what we were looking for. Here are a few things that I loved about getting it setup: - Setup was easy - I mean, in 30 min (maybe less) I was up and running - Support is quick to get back to you - The system was easy for students to understand and begin using - It's SIMPLE. We are not looking for complicated, overwhelming software and FeedBear was perfect for our use case. Going forward we'll be using the feedback collected, and voted on by students to help our internal team prioritize what initiatves to act on that will improve things the most for the students.

Great SaaS product! I have been using feedbear to get a better understanding of how I can help my end users get the most from our SaaS. This has been very helpful in keeping things organized and allowing me to know what is important to my customers!

Just what we needed! Just what we needed! I've been searching for a decent and simple to use roadmapping tool for a few months now. Most others I saw or tried were too complex for what I wanted out of a tool like this: straightforward, clean and simple UI and quick to use and add items to. Feedbear has all of this! It's so easy to use and took no time at all to set up and get running with. The only thing I'd like that it doesn't seem to do is to be able to brand it more. At the moment you can set a logo, favicon and highlight colour, but ideally being able to modify the background and header colour would make this a 5 taco for me, as it would blend perfectly across all branding and website etc then :) But even without that, I would highly recommend anyone to grab this tool while they can!

Expensive offer, many bugs, dubious subscription management We've used Feedbear for a few months to gather feedback for our app and while it generally worked pretty well, there were some bigger issues which lead to us terminating our subscription and switching to a different issue tracking platform: - The website is buggy. over the few months that I've been running 2 issue trackers there, I've encountered anything from tickets completely breaking the page, missing votes, terrible text formatting to internal server errors. Just within the trial period I reported about half a dozen issues. Most of them were fixed quite fast, but it still looked like a product in beta, rather than a finished solution. - The pricing. They're charging $30 per month for the lowest tier, which is more expensive than some of the servers we're renting to host our app. I get that this is B2B pricing, but for the bug-ridden experience mentioned above, I don't think it's worth the money. (yet?) I'd probably be fine with the offer at half the price, but as it is, I'd rather use the Github issue tracking which is free and offers a lot of features that Feedbear is lacking, like being able to dragging tickets between two columns. - When you cancel your subscription, your project gets suspended right away, even though you still paid for the remainder of the month! If we didn't have the new issue tracker already set up, I'd complain with them directly about this, but as it is, it just seems to be on par with the whole product experience they're offering...

Excellent roadmap/changelog software. Found this gem on appsumo when I was looking for a changelog software. My requirement was for updating our stakeholders on our development team's roadmap, changes, updates, etc. Feedbear simply... works! Excellent UI, very intuitive, and looks beautiful! I did hit a few bumps while using and bothered the product head several times, but he responded within minutes every time, and always with a solution. There are still many things it needs to be complete, but that's normal of any new software. All in all, superb experience, great team, and a product that works out of the box, what more do you need.