Great SaaS product! I have been using feedbear to get a better understanding of how I can help my end users get the most from our SaaS. This has been very helpful in keeping things organized and allowing me to know what is important to my customers!

Feedbear is for sure one of the easiest… Feedbear is for sure one of the easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package... all needed is here.

Feedbear is a great option to showcase… Feedbear is a great option to showcase future product improvements and gather customer feedback. We use it with our analog film startup and like it a lot. Jonathan

Great for client involvement in development. A straightforward addition to our service that enables clients of a WaaS (Website-as-a-Service) to give us ideas & suggestions, see what we're planning for the future, and see what we're actively working on at the moment. It's clear, easy, simple, which is exactly how it should be. An equally simple and straightforward way to integrate the "widget" into a website/dashboard would be icing on the cake - at the moment, it's an involved process requiring root access to a server, perhaps not the best approach. All the same, FeedBear ticks off what I regard as a highly desirable element ie. to be able to gather ideas from the people using the product, and to let them know there's good stuff to come, in a clear and simple interface. Recommended.

Expensive offer, many bugs, dubious subscription management We've used Feedbear for a few months to gather feedback for our app and while it generally worked pretty well, there were some bigger issues which lead to us terminating our subscription and switching to a different issue tracking platform: - The website is buggy. over the few months that I've been running 2 issue trackers there, I've encountered anything from tickets completely breaking the page, missing votes, terrible text formatting to internal server errors. Just within the trial period I reported about half a dozen issues. Most of them were fixed quite fast, but it still looked like a product in beta, rather than a finished solution. - The pricing. They're charging $30 per month for the lowest tier, which is more expensive than some of the servers we're renting to host our app. I get that this is B2B pricing, but for the bug-ridden experience mentioned above, I don't think it's worth the money. (yet?) I'd probably be fine with the offer at half the price, but as it is, I'd rather use the Github issue tracking which is free and offers a lot of features that Feedbear is lacking, like being able to dragging tickets between two columns. - When you cancel your subscription, your project gets suspended right away, even though you still paid for the remainder of the month! If we didn't have the new issue tracker already set up, I'd complain with them directly about this, but as it is, it just seems to be on par with the whole product experience they're offering...