Really nice app which works very well The app is actually very nice. It works well and it's simple to use. It also features a widget which is handy to allow customers to leave feedback directly on your site. On top of that you can also link your domain with SSL. If there is one think I would wish for is that they would use JWT tokens also to sign-in my customers automatically on the app itself (now it's possible only on the widget). So each time my customers need to register to comment which is a bit annoying. Definitely worth the price

FeedBear - get customer feedback and share your roadmap Customer feedback is mandatory when you want to push to the next level, FeedBear allows us to keep our clients involved in product development and up to date through the public roadmap. Good product, recommended :)

Feedbear is all you need. Feedbear is all you need. We have been using Feedbear some time and now we are adding more projects to have all our brands with roadmaps and feedback access. For us, Feedbear has been amazing, easy to use, easy to configure, great UI and everything works likes magic. We love SSL is included and its say to setup your own domain in every project. Super recommended, we have tested a lot of tools but Feedbear is definitely the best tool and option for adding feedback and creating roadmaps.

Expensive offer, many bugs, dubious subscription management We've used Feedbear for a few months to gather feedback for our app and while it generally worked pretty well, there were some bigger issues which lead to us terminating our subscription and switching to a different issue tracking platform: - The website is buggy. over the few months that I've been running 2 issue trackers there, I've encountered anything from tickets completely breaking the page, missing votes, terrible text formatting to internal server errors. Just within the trial period I reported about half a dozen issues. Most of them were fixed quite fast, but it still looked like a product in beta, rather than a finished solution. - The pricing. They're charging $30 per month for the lowest tier, which is more expensive than some of the servers we're renting to host our app. I get that this is B2B pricing, but for the bug-ridden experience mentioned above, I don't think it's worth the money. (yet?) I'd probably be fine with the offer at half the price, but as it is, I'd rather use the Github issue tracking which is free and offers a lot of features that Feedbear is lacking, like being able to dragging tickets between two columns. - When you cancel your subscription, your project gets suspended right away, even though you still paid for the remainder of the month! If we didn't have the new issue tracker already set up, I'd complain with them directly about this, but as it is, it just seems to be on par with the whole product experience they're offering...

Feedbear is an excellent tool for… Feedbear is an excellent tool for collecting feedback from users. We're using this for our internal applications and the ability to create private boards with privacy options is a welcome change to other tools that cater only to public boards. I do wish there were a few more customization options for appearance but the simplicity of the tool is what I like most. I was able to get up and running with a few feedback boards in very little time. I also wish there was a way to see all registered users in the admin panel. Maybe they'll add this over time. All in all, a great tool.