Consistent excellent resolution of issue. You folks have consistently delivered on my site service needs, and done it quickly. Every time I've had an issue, you fix it the first time, and quickly - even when the issue was of my own making. Thanks.

Billing Assistance Via Phone Does Not Exist Service works well enough but customer service for billing questions via phone is non-existent. I have left two messages about needs to change our biling information and questions about future payment options. I have still not received a call back but was able to make partial changes through the website to get us through the current year. But we will have the same problem next year unless it is corrected. This will take human interaction.

Outstanding service and expertise We have been with Simple Source Solutions for over 10 years. In the beginning, Todd assisted us with our web hosting and has since developed our entire web application. Any issues or service tickets get immediate and personal attention. I have always felt like a VIP customer and am glad I found their business.

Excellent experience with Get Simple I've hosted my website with getsimple.net for 7+ years now. And the only time I ever had an issue it was resolved lighting quick. I really appreciate that kind of customer service! I'd highly recommend working with them because they really do deliver a lot of value.

Responses are prompt Responses are prompt. Typically any issue I have is resolved quickly. Follow up to ensure problem is solved is great.