Great CPU performance, quick support Great CPU performance with little issues, if at all. Staff is usually rather speedy, and any of the problems I've had over my years experience with them have been solved within one or two ticket replies. My latest ticket relating to slab storage was solved just by submitting a ticket, and I didn't have to do anything else besides reboot afterwards.

Great customer support, fast and effective response. Response to a support ticket in the early AM hours was nearly instantaneous, and allowed me to fix the problem for my cloud instance (my end, not Frantech's). The response speed and quality have been absolutely A+ in the thankfully few tickets I've had to open in the past 11 years as a customer. If you are technically savvy enough to be your own system administrator, I would absolutely recommend Frantech. Even as a low-tier customer, I get premiere customer support.

9 Crashes I began using buyvm.net in 8/21. They were good. on 6/20/23, my server crashed. I thought it was disk corruption. It happened 8 more times after that. They said it was a hardware switch. They admit to the problem but will only provide credits, no refunds. My clients' websites were down a lot. Made me look really bad. I wish they'd communicated w/me to tell me there was a problem, & I wish they'd provide a refund, because I don't intend to stay & use credits.

Low price but great performance and support I have been using Frantech for many years to host several websites. Although the prices are low, I'm very impressed with the performance and support. For example, last week I created an FTP account and wrote a program to delete files on a website and then upload new files to it. I was stuck when specifying the host name which was not recognized by Windows 11's FTP.exe. I opened a ticket with Frantech support and the solution came within 8 hours. My program was up and running afterward. Thank you Fran.

Amazing services Amazing services, and very reasonable prices. They have a very friendly and knowledgeable support staff that goes above and beyond to help, and they are quick to respond. I have several servers with them and am very pleased with the service. As a bonus, they are Tor friendly and just require a ticket informing that you’re running an exit node so they can handle abuse complaints accordingly along with blocking of email ports, irc ports, and rdns setup to make it clear what the ip is used for.