Donna
GBResponse from my e-mail was within 5 minutes!!!! I e-mailed Homeadvisor.com to get recommendations for tree-trimming and bush shaping. WITHIN 5 minutes, I received an e-mail with 3 different companies to pick from in my area. Then within another 5 minutes, one of the Lawn service companies called me. They showed up the next day and got the job done. EXCELLENT
M. Peloquin
GBFor the contractor it can get very expensive My knowledge about the service advisor is that contractors get charged for the service and most companies will cover that charge within their bids for service. The contractor that doesn't get the job still gets charged and this is the complaint I get from the some of the contractors. I had one that was forwarded to me that the contractors location was over an hour away from my location. They didn't even service my area. He was willing to do the job but he honestly stated that location charge would most likely be applied to my bill. The person I did hire I knew. He was very local and by being so was able to use his contacts with suppliers to get better pricing to keep the job costs down.
Robert Meyer
GBAll I can say it was a 5 Star Experience I trusted the Gentleman who came for the job and I believe he trusted us . So far we are very satisfied with the job I just hope the weeds won't grow too fast. The important thing that we were not pressured to agree on a regular service. I appreciate this a lot.
George L
GBGreat customer service Great customer service. They came out to do a free estimate and came up with multiple plans to take care of my lawn while thinking about the costs to myself as well. Great experience and professionalism.
Dave
GBGreat service but with significant delays... I contacted the guy on 5/23/2017 as I was about to get a ticket for over grown grass. The guy stated that he will cut grass the next day on 5/24/2017 because the lawn is wet due to rain. He failed to do so. He did not respond to my calls/text messages while not doing his job as promised. On Friday 5/26/2017, he sent me a one line text message stating that he will cut the grass and send me photos of his work on the same day. Unfortunately, he again failed to do so and failed to answer my calls and text messages until the next day, 7:40PM on 05/27/2017. He did the job 5 days after my initial call. It was kind of nightmare.