I am extremely disappointed with both… I am extremely disappointed with both the product and the company. The support provided is nothing short of a disaster. Despite opening multiple tickets and corresponding with the same agent, it seems that with each reply, my concerns regarding the main issue are not being addressed. For an entire week, I inquired about the possibility of separating the web server from the mail server, essentially creating a cluster. After days of communication, which even extended to WhatsApp as we moved away from the ticket system, I was suddenly informed that clustering is not possible. The system is riddled with bugs. For instance, creating a subdomain such as dev.mydomain.com works, but attempting to install WordPress in subfolders like dev.mydomain. com/devwebsite1 and dev.mydomain. com/devwebsite2 is not feasible. While the package offers a range of functions, the underlying development is severely lacking. Despite investing in the lifetime add-on pack, I deeply regret my decision. Perhaps the most frustrating aspect is their inability to make my order visible in the backend. Despite submitting multiple tickets with various information such as order IDs and email addresses, they have been unable to grant me backend access. I politely requested a partial refund, only to be refused on the grounds that I am outside the refund period. In light of these issues, I cannot in good conscience recommend this panel. I have since migrated to ISPCONFIG, which not only offers similar features but is also free, cluster-friendly, and supported by a large community.

The support team gets in touch quickly… The support team gets in touch quickly and finds solutions to our problems. To date, I have never had a problem that has not been resolved.

Customer support Review CyberPanel's customer service team sets a remarkable standard for excellence in the tech industry. From the moment I reached out for assistance, I was met with professionalism, efficiency, and genuine care. Their response time was impressive, addressing my inquiries promptly and comprehensively. Customer support: 5 Panel: 5 Features: 5

Cyberpanel staff was amazing! Cyberpanel staff was amazing! they help me transfer over 10 small vps (3-5 websites each) into a much bigger dedicated server. Thank you so much for your help!

Their support team is pretty helpful… Their support team is pretty helpful and fast, even if you haven't bought any of their upgraded packages yet. I most definitely recommend CyberPanel!