Cyberpanel compares exteremely well. We are hosting our own websites since 2018 and have nearly always been on cPanel which is very expensive and support is like non-existent, (unless you are a very big corporate customer). We have tried Spanel which is basically garbage and leads to tons of issues when using sophisticated and/or custom build plugins. So recently we moved to Cyberpanel and about a month in the first thing I can say is that they have excellent support, resolving issues and responding in a matter of hours and sometimes even minutes. The add-ons package is crazy value for money and makes setting up WordPress websites a breeze.

I am extremely disappointed with both… I am extremely disappointed with both the product and the company. The support provided is nothing short of a disaster. Despite opening multiple tickets and corresponding with the same agent, it seems that with each reply, my concerns regarding the main issue are not being addressed. For an entire week, I inquired about the possibility of separating the web server from the mail server, essentially creating a cluster. After days of communication, which even extended to WhatsApp as we moved away from the ticket system, I was suddenly informed that clustering is not possible. The system is riddled with bugs. For instance, creating a subdomain such as dev.mydomain.com works, but attempting to install WordPress in subfolders like dev.mydomain. com/devwebsite1 and dev.mydomain. com/devwebsite2 is not feasible. While the package offers a range of functions, the underlying development is severely lacking. Despite investing in the lifetime add-on pack, I deeply regret my decision. Perhaps the most frustrating aspect is their inability to make my order visible in the backend. Despite submitting multiple tickets with various information such as order IDs and email addresses, they have been unable to grant me backend access. I politely requested a partial refund, only to be refused on the grounds that I am outside the refund period. In light of these issues, I cannot in good conscience recommend this panel. I have since migrated to ISPCONFIG, which not only offers similar features but is also free, cluster-friendly, and supported by a large community.

Customer support Review CyberPanel's customer service team sets a remarkable standard for excellence in the tech industry. From the moment I reached out for assistance, I was met with professionalism, efficiency, and genuine care. Their response time was impressive, addressing my inquiries promptly and comprehensively. Customer support: 5 Panel: 5 Features: 5

Better than cPanel or Webmin/Virtualmin I've tried cPanel and Webmin/Virtualmin (which I liked better than cPanel as well), but CyberPanel installed with Open LiteSpeed instead of Apache or NginX... Yeah man. That's where it's at. Give it a try. It's organized better, has way deeper access (root) and is intuitive and fun to use, with a great community supporting it. Highly recommended.

Very bad support I really wanted this to work, I even tried contributing to the codebase but it is just broken in so many places and support is just a joke. I've been using Cyberpanel for almost 3 years because of its OpenLitespeed integration, which makes any PHP hosting fast and cheap. Their backup system never seemed to work, so I wrote my own with borg. I also bought their paid addons to support the project but I was greatly dissappointed by: Rspamd This addon works well but only for outgoing emails. Generally I wouldn't recommend CP for email hosting. Just for sending emails via the websites you host there is great. WordPress Manager It can't identify existing installations, only works when creating websites in the manager. Didn't test it thoughrougly. I can't speak for the rest of the addons as they are of no use to me and I didn't test them. Their cloud dashboard is also lacking. It is supposed to be a central management dashboard for multiple servers but you can't manage anything from there besides your subscriptions and tickets. There are close to no updates in over 2 years. Any time I reached out via the ticket support I had a rough time communicating with them. I am not talking about some kind of language barrier, while there is one, but them actively avoiding to provide any real support by just asking for information I already gave them or are even stated in my account's details. This can keep on for days until you finally give up. Add insult to injury; they do not send any subscription renewal notifications before charging and I ended up paying twice for something I don't use. To sum up If you are happy with the free features and work for you, then great. I still use it that way. If you need anything more than the free package can offer then just use something else and don't pay them a dime.