Worst customer support EVER Worst customer support EVER. I sent them countless emails because I needed assistance...many of them asking for a refund. They NEVER answered me, via email or chat. They charge you yearly and that is really bad, there are ton of other apps or websites that are great and charges you monthly. It was my mistake to pay for this. I don`t recommend this to anyone!!

Deceptive pricing models make using the software impossible They changed their pricing models twice in the past 2 months. The first pricing model change allowed customers to grow with the service with a reasonable and fair investment. In early 2023 they changed the pricing model again to be nontransparent using "ad credits" instead of a monthly subscription and requiring a $2000 investment to get started. It's impossible for me to use the service now and I'm sure a lot of eCommerce entrepreneurs will feel the same. I can't even wrap my head around their new pricing model. It's completely confusing. It feels like they're just trying to squeeze more money out of people. They explained on the phone that they're looking to partner with more long term clients. How can new clients even invest in their software when the initial investment is $2000? Huge barrier of entry now.

Great tracking software Great tracking software. If you are using Facebook ads this is the best tracker out there. Easy to use and very user friendly. I would like to see more/other ad platform integration which they are currently working on, hence the 4 stars

Lost revenue found! Cometly has helped us track more revenue attributed from FB ads. Purchases FB reports aren't very off, the issue is the conversion value that FB misses. Cometly really helps us see this lost revenue to make better decisions with our FB/IG ads. Would recommend to anyone running ads!

I can't imagine running without it! I am new to running ads, and I don't know how I would make good media buying decisions without the clear and consolidated information that Cometly provides. It pulls all the data into one place so you know where you are at, what is performing, and what is not. It was very easy to setup and it is super simple to navigate. I can't imagine operating without it!