Worst customer support EVER Worst customer support EVER. I sent them countless emails because I needed assistance...many of them asking for a refund. They NEVER answered me, via email or chat. They charge you yearly and that is really bad, there are ton of other apps or websites that are great and charges you monthly. It was my mistake to pay for this. I don`t recommend this to anyone!!

Lost revenue found! Cometly has helped us track more revenue attributed from FB ads. Purchases FB reports aren't very off, the issue is the conversion value that FB misses. Cometly really helps us see this lost revenue to make better decisions with our FB/IG ads. Would recommend to anyone running ads!

Deceptive pricing models make using the software impossible They changed their pricing models twice in the past 2 months. The first pricing model change allowed customers to grow with the service with a reasonable and fair investment. In early 2023 they changed the pricing model again to be nontransparent using "ad credits" instead of a monthly subscription and requiring a $2000 investment to get started. It's impossible for me to use the service now and I'm sure a lot of eCommerce entrepreneurs will feel the same. I can't even wrap my head around their new pricing model. It's completely confusing. It feels like they're just trying to squeeze more money out of people. They explained on the phone that they're looking to partner with more long term clients. How can new clients even invest in their software when the initial investment is $2000? Huge barrier of entry now.

Cometly is a must have I love how Cometly is user-friendly and cleaner to look at as opposed to the Facebook ads manager dashboard. It's also sweet how the Cometly team will constantly check in to see if you are satisfied with the software and if you need any tips or help. It would be a nightmare running Facebook ads without Cometly and I'm happy with the service & connection I've made with the team.

Amazing Technology! We've had a great experience with Cometly! We've seen measurable improvements in our campaigns by using their data to optimize campaigns. Their team has also been very helpful and responsive to any questions and helping come up with solutions for tracking unique customer journeys. I highly recommend using Cometly!