Deceptive pricing models make using the software impossible They changed their pricing models twice in the past 2 months. The first pricing model change allowed customers to grow with the service with a reasonable and fair investment. In early 2023 they changed the pricing model again to be nontransparent using "ad credits" instead of a monthly subscription and requiring a $2000 investment to get started. It's impossible for me to use the service now and I'm sure a lot of eCommerce entrepreneurs will feel the same. I can't even wrap my head around their new pricing model. It's completely confusing. It feels like they're just trying to squeeze more money out of people. They explained on the phone that they're looking to partner with more long term clients. How can new clients even invest in their software when the initial investment is $2000? Huge barrier of entry now.

This product is fantastic This product is fantastic, and it served my clients well. I can confidently turn off the ads that are not working and check the conversion journey. The team is also super helpful in setting up other complicated integrations, like iframe forms. I highly recommend Cometly to anyone who wants to scale their ads!

Great tracking software Great tracking software. If you are using Facebook ads this is the best tracker out there. Easy to use and very user friendly. I would like to see more/other ad platform integration which they are currently working on, hence the 4 stars

Worst customer support EVER Worst customer support EVER. I sent them countless emails because I needed assistance...many of them asking for a refund. They NEVER answered me, via email or chat. They charge you yearly and that is really bad, there are ton of other apps or websites that are great and charges you monthly. It was my mistake to pay for this. I don`t recommend this to anyone!!

I love Cometly! I love Cometly! The FB ads manager shows inconsistent results which makes it difficult to analyze the metrics and further optimize my campaigns. Cometly shows the ACTUAL results and gives us more insight into what is working or not. The customer support is responsive and very helpful! I'd recommend Cometly to anybody looking to scale their ads with full confidence that the results are legit.