Dave Safley
GBBeen working with Blesta for years Been working with Blesta for years. Always fast, friendly, going above the call of duty support. Paul and his team have built an amazing product and clearly have a passion for what they do. The product is clean, well thought out, works as designed - providing consistent updates to enhance or add features. 5 Star Golden from the team at ParagonHost :)
BikeGremlin
RSThe least bad billing and ticket support software :) Unlike most other alternatives I've tried, Blesta team does seem to care about the users and fix any noted bugs. It's not perfect, UI/UX and tutorials/docummentation could use some improvement, but it works, has modules to cover practically any use-case, great community support, and the further development seems to be moving in the right direction. Great technical support too. I've never received an "all-works-on-our-end-bug-off" answer. The bottom line is: I haven't regretted choosing this software for my business. It does the job, and it's good.
Enterprise Service Level
GBI've been using Blesta for my hosting… I've been using Blesta for my hosting company for about 5 years now and they're great! Their support is phenomenal and super responsive and I would choose them over WHMCS any day.
Ant
GBBeen using Blesta since 2016 Been using Blesta since 2016. The tech support is fantastic. Either by chat. by phone or email. The community forum is VERY helpful as well. In fact, I have personally posted several, useful tips and tricks within the "Contribute" section of the forums area. I am especially happy that more upgrades and features have been coming more frequently over the last few months. Keep up the hard work. Thanks.
Sagentic
GBI have been using Blesta since 2010 and… I have been using Blesta since 2010 and can say it's been reliable software for billing my clients. I don't use many of the features it has to offer, but I do use the billing portion of it. This is where it shines. Hundreds of my clients have used this system and I haven't gotten one complaint or question on how to use it. I have asked for support a few times when upgrading the software or moving servers and the support was good. I just submitted a ticket earlier today and got an almost instant response with a solution to my problem. Recommend!