The least bad billing and ticket support software :) Unlike most other alternatives I've tried, Blesta team does seem to care about the users and fix any noted bugs. It's not perfect, UI/UX and tutorials/docummentation could use some improvement, but it works, has modules to cover practically any use-case, great community support, and the further development seems to be moving in the right direction. Great technical support too. I've never received an "all-works-on-our-end-bug-off" answer. The bottom line is: I haven't regretted choosing this software for my business. It does the job, and it's good.

Been working with Blesta for years Been working with Blesta for years. Always fast, friendly, going above the call of duty support. Paul and his team have built an amazing product and clearly have a passion for what they do. The product is clean, well thought out, works as designed - providing consistent updates to enhance or add features. 5 Star Golden from the team at ParagonHost :)

good product good product, very nice community, i would say its behind whmcs in some aspects, but with this price its amazing and i will always support it over whmcs

Excellent Service Just migrated from WHMCS. The first thing I have to say is the support is first class, Paul was REALLY helpful with migration issues. Blesta is much cleaner than WHMCS less cluttered and faster to work with once you get over the learning curve of changing admin areas. Only one little criticism it could do with a better text editor in admin that would allow linking text within paragraphs instead of having to insert HTML blocks, especially in the knowledge base functionality. Over all though very happy with it.

I've been using Blesta for my hosting… I've been using Blesta for my hosting company for about 5 years now and they're great! Their support is phenomenal and super responsive and I would choose them over WHMCS any day.