Gary McHugh
GBExcellent Service Just migrated from WHMCS. The first thing I have to say is the support is first class, Paul was REALLY helpful with migration issues. Blesta is much cleaner than WHMCS less cluttered and faster to work with once you get over the learning curve of changing admin areas. Only one little criticism it could do with a better text editor in admin that would allow linking text within paragraphs instead of having to insert HTML blocks, especially in the knowledge base functionality. Over all though very happy with it.
BikeGremlin
RSThe least bad billing and ticket support software :) Unlike most other alternatives I've tried, Blesta team does seem to care about the users and fix any noted bugs. It's not perfect, UI/UX and tutorials/docummentation could use some improvement, but it works, has modules to cover practically any use-case, great community support, and the further development seems to be moving in the right direction. Great technical support too. I've never received an "all-works-on-our-end-bug-off" answer. The bottom line is: I haven't regretted choosing this software for my business. It does the job, and it's good.
Emanuele Vedova
CHWonderful and reliable billing system Wonderful billing system. Community support is amazing. Paul, Mike, and every people in at Blesta give best support everywhere... in similar products you can't get something like that.
Chris
GBThe only billing software for me The only billing software for me! Having switched a while back, I was terrified at first! Working in a new admin area is a daunting prospect. Every single question has been answered by technically capable people - which is why I moved to blesta to begin with! Takes a little getting used to, but once you get used to it you realise things are placed logically and they aren't just fitting functions around ad space.... sorry I mean valuable partner deals 😝 In the time I've been a member, I've been made to feel valued as a customer! Things are advancing pretty quickly! There's new features/plugins to try out regularly! I'm yet to have an update break everything as well which is a novel concept in general last 10 years! Blesta just works, the billing aspect is levels above anything on the market right now! Thanks Paul, Mike, Jono and Abdy for all your help!
Chris Smith
GBSuperb bit of software! Superb bit of software and fantastic support. You wont find a better value for money system out there. It does everything I have spent years trying to create in systems like Drupal/Wordpress etc