Superb bit of software! Superb bit of software and fantastic support. You wont find a better value for money system out there. It does everything I have spent years trying to create in systems like Drupal/Wordpress etc

Been using Blesta since 2016 Been using Blesta since 2016. The tech support is fantastic. Either by chat. by phone or email. The community forum is VERY helpful as well. In fact, I have personally posted several, useful tips and tricks within the "Contribute" section of the forums area. I am especially happy that more upgrades and features have been coming more frequently over the last few months. Keep up the hard work. Thanks.

The only billing software for me The only billing software for me! Having switched a while back, I was terrified at first! Working in a new admin area is a daunting prospect. Every single question has been answered by technically capable people - which is why I moved to blesta to begin with! Takes a little getting used to, but once you get used to it you realise things are placed logically and they aren't just fitting functions around ad space.... sorry I mean valuable partner deals 😝 In the time I've been a member, I've been made to feel valued as a customer! Things are advancing pretty quickly! There's new features/plugins to try out regularly! I'm yet to have an update break everything as well which is a novel concept in general last 10 years! Blesta just works, the billing aspect is levels above anything on the market right now! Thanks Paul, Mike, Jono and Abdy for all your help!

Disappointed to be honest Disappointed to be honest. I don't understand how there are so many positive reviews when, no matter how good a billing system is, it has an extremely limited ability to customise anything save for the colours and some layout options. This is why I was trialing Blesta. I've already got a distaste for customer service which I have found to be slow, blunt by response Email and at times vague. I didn't go forward with Blesta previously for this reason around a year ago. Livechat doesn't appear to be monitored either. I fed this back to Blesta about a year ago and it was enough to make me forget about them for a year as I received an extremely rude, defensive response. At it's most basic, the billing system needs to fit in with the main business website design. There is an in depth ability to customise colours, however, this does not go far enough. Font-face, font kerning etc hasn't been thought about and there is no ability within the admin interface to change them. I am not a coder and I am not looking to pay a third party. If I was to, i'd just do that with WHMCS and pay for their header and footer integration service. Adding custom items on the menu seems to insist that each one is a dropdown with no ability to create dropdown menu items or deem an item not to be a dropdown. Dragging to nest (similar to WordPress) doesn't work, at least in Google Chrome. Gandi as a domain registrar doesn't seem to be supported although there was a suggestion online that the OVH module should allow for it but then I couldn't find anywhere to provide API keys or to override pricing for domains. Particularly where enom is concerned, this is essential. Another massive dealbreaker is there being no ability to integrate a domain lookup on my WordPress site (WHMCS allows for this through a simple weblink under integrations which can be dropped in to Elementor's code block). There is old code online and there was an active discussion but Blesta haven't picked this up and incorporated it. It seems to me that every website hosting company has an ability to lookup domains. The code was limited in the respect that the TLD appeared to have to be manually added to the code too. Clients are used to WHMCS which the majority of companies use (although I don't like their way of doing business, hence I was looking for an alternative) and leasing domains this way. It would be confusing to my clients to have to add the TLD that they are looking for manually and, they may just want to look at my price list for multiple TLDs and have TLDs suggested to them. I uploaded Blesta and didn't realise that /Blesta would be added to the URL path. I had by then activated the trial license. I moved it up one directory, still within the same domain (just ommitting the /blesta) and the trial license was immediately terminated. There was noone to turn to for quick resolution. I posted in the forums and received no response either. Integrating Blesta with my business is a non-starter and, in terms of having to tinker under the bonnet, that I suspect will form a major part of any reply, completely undermines one of Blesta's main selling points on their website. Changing colours alone is not enough when the font-face, kerning and menu structure cannot be easily replicated and domain sales appears to be an afterthought. I also noticed a distinct lack of ability to incorporate tawk.to chat support. Integrating with WordPress is also something that appears to have totally been ignored over the last decade despite several extensive conversations about it appearing on the forums from around a decade ago and the need being demonstrated. The progressiveness of Blesta appears to be a major sticking point. I appreciate that there are areas for feature requests but if you are going to run a forum, then this should be regularly monitored and requests picked up this way too. None of this information was either in the user or developer manuals either. Whilst I appreciate all of these issues are also true of WHMCS in fairness (save for customer service that is at least friendly), Blesta features business website integration as a major sales point and then doesn't deliver any better.

Best Billing Platform! Blesta is the best billing platform out there. Wouldn't recommend any other platform. It sets itself apart by being 99% open source allowing you to modify and use it in ways that wouldn't be possible on other platforms. Definitely recommend!