The least bad billing and ticket support software :) Unlike most other alternatives I've tried, Blesta team does seem to care about the users and fix any noted bugs. It's not perfect, UI/UX and tutorials/docummentation could use some improvement, but it works, has modules to cover practically any use-case, great community support, and the further development seems to be moving in the right direction. Great technical support too. I've never received an "all-works-on-our-end-bug-off" answer. The bottom line is: I haven't regretted choosing this software for my business. It does the job, and it's good.

The support is very bad The software itself is fine, the problem comes when you go to their support, in which, they help you, not only very late, but also the solutions they give you are insufficient or do not work, you ask something you do not understand and in my case they laughed at me, not only users, but also part of the staff and embarrassed me and told me to leave these things to other people who do understand it, I use this software by necessity, as soon as I can switch to WHMCS, I will do it without thinking, terrible experience.

Been working with Blesta for years Been working with Blesta for years. Always fast, friendly, going above the call of duty support. Paul and his team have built an amazing product and clearly have a passion for what they do. The product is clean, well thought out, works as designed - providing consistent updates to enhance or add features. 5 Star Golden from the team at ParagonHost :)

Switch to Blesta Now! I used Blesta for a year. Strong support for various modules. I think it is very suitable to replace other similar products that are increasingly capitalist. I'm waiting for a new design and management domain, after that everything will feel perfect. Good Job!

I have been using Blesta since 2010 and… I have been using Blesta since 2010 and can say it's been reliable software for billing my clients. I don't use many of the features it has to offer, but I do use the billing portion of it. This is where it shines. Hundreds of my clients have used this system and I haven't gotten one complaint or question on how to use it. I have asked for support a few times when upgrading the software or moving servers and the support was good. I just submitted a ticket earlier today and got an almost instant response with a solution to my problem. Recommend!