The support is very bad The software itself is fine, the problem comes when you go to their support, in which, they help you, not only very late, but also the solutions they give you are insufficient or do not work, you ask something you do not understand and in my case they laughed at me, not only users, but also part of the staff and embarrassed me and told me to leave these things to other people who do understand it, I use this software by necessity, as soon as I can switch to WHMCS, I will do it without thinking, terrible experience.

The least bad billing and ticket support software :) Unlike most other alternatives I've tried, Blesta team does seem to care about the users and fix any noted bugs. It's not perfect, UI/UX and tutorials/docummentation could use some improvement, but it works, has modules to cover practically any use-case, great community support, and the further development seems to be moving in the right direction. Great technical support too. I've never received an "all-works-on-our-end-bug-off" answer. The bottom line is: I haven't regretted choosing this software for my business. It does the job, and it's good.

It's getting there It's a long ways away from being it's top competitor, but it is still a wonderful product at its price. I've got a "free" license from one of my providers, but would be willing to pay the low cost if I didn't have that amenity. Keep up the development!

Simply amazing. Been using blesta for quite a while now, so far I've had a great experience using it and it has been working flawlessly. If you have any issues, there's always the great discord server and other support options. 100% Recommend. Cheaper and better than WHMCS.

Blesta is awesome & multiple business billing system!! Excellent!!. I would recommend Blesta to anyone and already doing it. Blesta - Its easy to setup and modular. - Features such as "Company Add on" & "license manager" are really nice. - Manage multiple company in one install is really cool features. - Excellent support. I wish all the best to Team Blesta and looking forward to have more features.