Excellent Service Just migrated from WHMCS. The first thing I have to say is the support is first class, Paul was REALLY helpful with migration issues. Blesta is much cleaner than WHMCS less cluttered and faster to work with once you get over the learning curve of changing admin areas. Only one little criticism it could do with a better text editor in admin that would allow linking text within paragraphs instead of having to insert HTML blocks, especially in the knowledge base functionality. Over all though very happy with it.

The support is very bad The software itself is fine, the problem comes when you go to their support, in which, they help you, not only very late, but also the solutions they give you are insufficient or do not work, you ask something you do not understand and in my case they laughed at me, not only users, but also part of the staff and embarrassed me and told me to leave these things to other people who do understand it, I use this software by necessity, as soon as I can switch to WHMCS, I will do it without thinking, terrible experience.

I've been using Blesta for my hosting… I've been using Blesta for my hosting company for about 5 years now and they're great! Their support is phenomenal and super responsive and I would choose them over WHMCS any day.

Best Billing Platform! Blesta is the best billing platform out there. Wouldn't recommend any other platform. It sets itself apart by being 99% open source allowing you to modify and use it in ways that wouldn't be possible on other platforms. Definitely recommend!

The least bad billing and ticket support software :) Unlike most other alternatives I've tried, Blesta team does seem to care about the users and fix any noted bugs. It's not perfect, UI/UX and tutorials/docummentation could use some improvement, but it works, has modules to cover practically any use-case, great community support, and the further development seems to be moving in the right direction. Great technical support too. I've never received an "all-works-on-our-end-bug-off" answer. The bottom line is: I haven't regretted choosing this software for my business. It does the job, and it's good.