Great support team! I have had issues and they were fixed within 24 hours by the amazing support team at rapid. 10/10

great company support was amazing even… great company support was amazing even know i didnt pay for any extra support

Doesnt abide by their own policy. To begin this, the service while using Rapid Hosting was great, which is the reason it's not getting a 1 star. The reason for this low rating is more because of their failure to abide by their own policy. I created a customer support ticket requesting a refund as I made the mistake of forgetting to cancel a subscription beforehand, ensuring I was following the refund policy on their website. The TOS states the following: "If over 24 hours we are not going to be giving a refund. If service is broken in a way. If service is down for more than 24 hours If your service does not meet these requirements, we will not give a refund." After creating a ticket I was told I couldnt be given a refund as their policy on refunds was apparently changed, which took them a week after the ticket was created to even mention. I continued about the TOS until they offered me store credit, which was useless as I cancelled the subscription for a reason. The ticket was eventually closed and to this day the policy hasn't been "updated". In conclusion, I lost my money due to the company not following their own policies and TOS.

One of the BEST! One of the best hosting companies i've used and i've used allot. The owner of the company responds to my ticket in a timely fashion and is respectful.

Great service these guys have not made… Great service these guys have not made me regret my decision at all fast help good help and in the right place thank you.