The products are great The products are great, prices seem reasonable, and when I could figure out how to search the questions I had, the information was valuable and thorough. The website is unwieldy, though. I would find accessories for a product with no direct link to that product; find good information but then not remember the exact search term I'd used and not be able to find that information again. I found I had to take pen-and-paper notes to keep track of where I'd been on the site and how to get back there.

Solid I had a good experience with them. I'm weary of new websites, but everything went well!

Order Shipped promptly Order Shipped promptly, discreetly, and quickly. Only issue was I was unable to use a discount code that was supposed to be good for 7 days, on the 7th day, but was not depending on that coupon code.

BEST CUSTOMER SERVICE OUT THERE!!! I had a problem with my rewards that when I went to redeem points it glitches out and spent them on something I didn't want. I opened a chat box with my issue and received a response within 2 minutes outside of their normal hours then the rep fixed it all very quickly and answered the other questions I had aswell. They by far have the best customer service I have ever had the interact with. I would give them 10 stars if possible and cannot speak highly enough of them. I have had multiple interactions with their customer service and everytime it has been outstanding.

Always the best customer service! I've used this site for years and have always received the best treatment. Recently, there was a stock/shipping issue. I was notified immediately and a substitution was found and shipped as soon as possible. Some of the best customer service I've experienced.