No sound in or out A newly-bought PC was, after some days of trouble-free operation, showing no speakers/microphone installed, though they were. Very frustrating since I use Zoom regularly. Simon and Nick (I think) must have spent a good hour between them working on the innards of my machine to solve the problem. I'm so grateful for their patience and expertise. Thank you!

From 1 star to 5 This is a re-review. After having some technical issues, Alex at tech support did a great job assisting me with a software conflict, now everything works great. Thank you Alex

Re Agent Simon Re Agent Simon - Impressive & highly professional. Much patience & helpfulness shown throughout the proceedings At age 84 in my case - great tolerance shown in response to my several requests & questions. Importantly, his technical solutions & outcomes exceeded my original expectations. Hope he e-mails me with his contact details if further help is Geoff Gammon (Ohio) ....sought over the next couple of weeks. Thanks again!

I was apprehensive about the safety of… I was apprehensive about the safety of approaching my laptop issue through Outbyte so I took the risk. Pleasantly surprised that I got swift action from the chat line -Simon was incredibly efficient and simply took over my screen. After much jiggery pokery and amazing skill I am now able to work. Many thanks Simon - utter genius.

After using Outbyte driver updater my had problems After using Outbyte driver updater my touch pad stopped working, my blue tooth speaker would no longer connect, and I had number of blue screen incidents. I have wasted time trying to fix and am now told I have to go back to Windows 10 to fix! Time is money and this program has wasted plenty