Re Agent Simon Re Agent Simon - Impressive & highly professional. Much patience & helpfulness shown throughout the proceedings At age 84 in my case - great tolerance shown in response to my several requests & questions. Importantly, his technical solutions & outcomes exceeded my original expectations. Hope he e-mails me with his contact details if further help is Geoff Gammon (Ohio) ....sought over the next couple of weeks. Thanks again!

Technician Daniel Technician Daniel is a great professional and his service was PERFECT!

Trickery 1. Advertised with a discount. When I proceeded, I was charged the full amount. 2. There was a file that I could not delete, which was why I bought Outbyte. Outbyte could not delete the file. 3. The system constantly pushes other items that must be paid for. I have now removed Outbyte from my PC.

I am leary of remote control on my… I am leary of remote control on my laptop but you folks seem to be trustworthy, loyal, etc. All seems to be well and I look forward working with the TS32.

From 1 star to 5 This is a re-review. After having some technical issues, Alex at tech support did a great job assisting me with a software conflict, now everything works great. Thank you Alex