great customer service Just started using the products and love them so far! Had a small issue where one product was being send from another warehouse but customer service was amazing and was super on top of it! They had quick responses which I appreciate. I would recommend

Wonderful experience I was amazed by the efficiency in assisting their customers and obviously I am really satisfied with the products purchased in their online store. Just so many compliments, Bravi 💪

Keep up the amazing customer service and quality of the products! I've got the best hair products for my thick wavy hair from Forte Series after trial and error with many other products; the Argon Oil worked wonders on the frizz control and the Texture Hair Clay gave me moldable (quite literally!) hair from which I could get my desired hair style, all which lasted long enough throughout the event I initially used it for. Their wonderful customer service adds up to the above experience. They go above and beyond for your requests and are extremely friendly and considerate as well. Keep up the good work guys! ❤️

Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.

I recently discovered this brand on… I recently discovered this brand on TikTok and I will say that I am very impressed! I had some issues with a delay and a missing item, but the customer service team was very quick to respond and help resolve my problem. Not to mention they were also very professional and friendly. Overall, I believe that their products are definitely worth the purchase!