Absolute Best Customer Service I have read many reviews on them and I agree 100% when it comes to the customer service- The foundation of their very business is very strong and I hope you guys stay the same forever but on a much larger scale. In my case, I had just ordered when I realized the shipment is going to my billing address which is different from where I am living atm. I forgot to make the changes and contacted Forte Series Customer Care ASAP! They replied in a few hours, By the next day, they had updated my shipment address. The best customer service experience I have ever had with any company, Period! I love their hair vitamins, argan oil and sea salt spray. Clay was amazing but not good for my hair type- should have seen the video on AC’s IG beforehand, Ordered hair cream this time. I absolutely love their products. Have been watching Alex Costa Youtube for a long time when I was in India, now that I’m in US, I absolutely love their products. AND a quick shout-out to Marie, who assisted me with shipping address situation for the customer service. I never write reviews but you guys deserve the recognition.

I recently discovered this brand on… I recently discovered this brand on TikTok and I will say that I am very impressed! I had some issues with a delay and a missing item, but the customer service team was very quick to respond and help resolve my problem. Not to mention they were also very professional and friendly. Overall, I believe that their products are definitely worth the purchase!

Type of shipment is really bad Type of shipment is really bad. I'm following alex costa for so long. However this was my first ever purchase. I dont why but my has been returned without giving me any notification nor i got my money back too.

Incredible customer service Incredible customer service. Inquired about the anniversary bundle and it's UK availability, and I got very swift and helpful responses. And although it sadly is only available in the US, they have me other options and we're super helpful with everything and respectful in all their words, thank you for the great service Christine!

I followed the directions exactly I followed the directions exactly. The product did live up to your description. It held well, and has a nice feel. Unfortunately, I have allergies to many hydrocarbons, perfumes, colognes, deodorants, hair spray, etc....I had to wash this out of my hair as fast as I could. Immediate headache, sinus issues. Don't care what anyone says. Call me a pussy or what ever. When it happens to you, then it's 100% real. I'll be giving this jar to my friend who is a hairdresser. When, or if you come up with a scent free product I'll try it again.