Incredible customer service Incredible customer service. Inquired about the anniversary bundle and it's UK availability, and I got very swift and helpful responses. And although it sadly is only available in the US, they have me other options and we're super helpful with everything and respectful in all their words, thank you for the great service Christine!

Great tinted moisturizer The process of ordering is straightforward, and I either get it shipped through my Amazon Prime account or delivered within three to four business days. I've been using the product for several months now without any irritation on my face and it does what is promised. It temporarily hides blemishes and enhances my appearance.

Type of shipment is really bad Type of shipment is really bad. I'm following alex costa for so long. However this was my first ever purchase. I dont why but my has been returned without giving me any notification nor i got my money back too.

I recently discovered this brand on… I recently discovered this brand on TikTok and I will say that I am very impressed! I had some issues with a delay and a missing item, but the customer service team was very quick to respond and help resolve my problem. Not to mention they were also very professional and friendly. Overall, I believe that their products are definitely worth the purchase!

Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.