Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.

I recently discovered this brand on… I recently discovered this brand on TikTok and I will say that I am very impressed! I had some issues with a delay and a missing item, but the customer service team was very quick to respond and help resolve my problem. Not to mention they were also very professional and friendly. Overall, I believe that their products are definitely worth the purchase!

Best Products & Customer Service I love these products! I have very fine hair and two bald family members so I’ve tried countless items to try and not damage my hair while making it look and feel healthy. These are the best I’ve found. Not to mention the customer service was fantastic when one of my items was missing from a recent order before my wedding day. Maude was attentive, thoughtful, kind, and helpful! I’m looking forward to using Forte Series products for my wedding and for as long as I can!

Forte’s Customer Care service This company doesn’t just make great products but they also have a really great customer care service. My order was delivered but not to my home so I figured maybe it was stolen as I was at work when it was delivered, I let Forte now what happen and they were very kind and wanted me to keep them updated while I waited to get video from the HOA. They said if It was missing they would take care of it so the next day I came home from lunch and the package was brought back. Forte contacted me to ask if anything had changed on the missing package status and it just showed that they truly care about their customers. Love this team!

Top notch products and outstanding service! I have been buying from Forte since they started always had fast shipping and a easy process. On my last order the package was lost, I contacted Forte and they responded quickly on a Sunday evening. They filed a report with USPS for me. The package had been accidentally delivered to my neighbor and she brought it over after a few days. The same day the post office called to check up on the case and Forte checked up just after them! Really impressed with their customer service. I always say “judge someone by how they respond when things are going bad, anyone can handle it when things go smoothly”.