Dakota
GBTop notch products and outstanding service! I have been buying from Forte since they started always had fast shipping and a easy process. On my last order the package was lost, I contacted Forte and they responded quickly on a Sunday evening. They filed a report with USPS for me. The package had been accidentally delivered to my neighbor and she brought it over after a few days. The same day the post office called to check up on the case and Forte checked up just after them! Really impressed with their customer service. I always say “judge someone by how they respond when things are going bad, anyone can handle it when things go smoothly”.
Harry Sunner
GBAbsolute Best Customer Service I have read many reviews on them and I agree 100% when it comes to the customer service- The foundation of their very business is very strong and I hope you guys stay the same forever but on a much larger scale. In my case, I had just ordered when I realized the shipment is going to my billing address which is different from where I am living atm. I forgot to make the changes and contacted Forte Series Customer Care ASAP! They replied in a few hours, By the next day, they had updated my shipment address. The best customer service experience I have ever had with any company, Period! I love their hair vitamins, argan oil and sea salt spray. Clay was amazing but not good for my hair type- should have seen the video on AC’s IG beforehand, Ordered hair cream this time. I absolutely love their products. Have been watching Alex Costa Youtube for a long time when I was in India, now that I’m in US, I absolutely love their products. AND a quick shout-out to Marie, who assisted me with shipping address situation for the customer service. I never write reviews but you guys deserve the recognition.
Kevin Hadian
NZUnique and Astonishing company What made my experience great really stems from the customer service I’ve received recently. They treat every customer with respect and care which is honestly what a company needs nowadays. Forte is doing extremely well when it comes to the quality of the products, their trustworthy and reliable service as well the efficiency when purchasing. Overall, I will continue to support forte and what they are doing because ever since I started using the complete hair system with the shower duo and argan oil, as well as the molding paste, I had unicorn hair. Looking like a Greek god 😎 Forte 4 Life
Tim Drake
AMWanted to do something new with hair Wanted to do something new with hair Improve everything Consulted with a rep from Forte got my recommendations and implied them All worked out well Professionals on the top of their game
Manuel
GBForte’s Customer Care service This company doesn’t just make great products but they also have a really great customer care service. My order was delivered but not to my home so I figured maybe it was stolen as I was at work when it was delivered, I let Forte now what happen and they were very kind and wanted me to keep them updated while I waited to get video from the HOA. They said if It was missing they would take care of it so the next day I came home from lunch and the package was brought back. Forte contacted me to ask if anything had changed on the missing package status and it just showed that they truly care about their customers. Love this team!