Forte’s Customer Care service This company doesn’t just make great products but they also have a really great customer care service. My order was delivered but not to my home so I figured maybe it was stolen as I was at work when it was delivered, I let Forte now what happen and they were very kind and wanted me to keep them updated while I waited to get video from the HOA. They said if It was missing they would take care of it so the next day I came home from lunch and the package was brought back. Forte contacted me to ask if anything had changed on the missing package status and it just showed that they truly care about their customers. Love this team!

Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.

Unique and Astonishing company What made my experience great really stems from the customer service I’ve received recently. They treat every customer with respect and care which is honestly what a company needs nowadays. Forte is doing extremely well when it comes to the quality of the products, their trustworthy and reliable service as well the efficiency when purchasing. Overall, I will continue to support forte and what they are doing because ever since I started using the complete hair system with the shower duo and argan oil, as well as the molding paste, I had unicorn hair. Looking like a Greek god 😎 Forte 4 Life

Great company, even better customer service! This is my first time purchasing from Forte Series and all I have to say is that I am truly impressed! The customer service is wonderful, attentive, quick to respond and extremely helpful. The products are fantastic and came within a week of me purchasing the item! I greatly appreciate everyone’s dedication at Forte Series.

Absolute Best Customer Service I have read many reviews on them and I agree 100% when it comes to the customer service- The foundation of their very business is very strong and I hope you guys stay the same forever but on a much larger scale. In my case, I had just ordered when I realized the shipment is going to my billing address which is different from where I am living atm. I forgot to make the changes and contacted Forte Series Customer Care ASAP! They replied in a few hours, By the next day, they had updated my shipment address. The best customer service experience I have ever had with any company, Period! I love their hair vitamins, argan oil and sea salt spray. Clay was amazing but not good for my hair type- should have seen the video on AC’s IG beforehand, Ordered hair cream this time. I absolutely love their products. Have been watching Alex Costa Youtube for a long time when I was in India, now that I’m in US, I absolutely love their products. AND a quick shout-out to Marie, who assisted me with shipping address situation for the customer service. I never write reviews but you guys deserve the recognition.