Kristian Macioszek Kuiggy
GBIncredible customer service Incredible customer service. Inquired about the anniversary bundle and it's UK availability, and I got very swift and helpful responses. And although it sadly is only available in the US, they have me other options and we're super helpful with everything and respectful in all their words, thank you for the great service Christine!
Ethan
CAExcellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.
zatoichira
PTUnbelievable Customer Experience Ordered from Apricus skincare and had to cancel because I live in Europe. They recommended a store in the EU and kept in contact with me to ensure my refund was complete. I wish every company treated the customers the same way. Based on my experience, I see this company becoming extremely successful. Stellar customer service 👌.
Md Ya
GBType of shipment is really bad Type of shipment is really bad. I'm following alex costa for so long. However this was my first ever purchase. I dont why but my has been returned without giving me any notification nor i got my money back too.
Homayoon Amini
CAApricus face wash and moisturizer This product, both the face wash and the skin moisturizer, gave me no skin irritation and left no residue after application. The penetration of the moisturizer into the skin is quick and effective, unlike other products. The customer service and staff are very helpful, friendly, and quick. I highly recommend the products from this company!