Absolute Best Customer Service I have read many reviews on them and I agree 100% when it comes to the customer service- The foundation of their very business is very strong and I hope you guys stay the same forever but on a much larger scale. In my case, I had just ordered when I realized the shipment is going to my billing address which is different from where I am living atm. I forgot to make the changes and contacted Forte Series Customer Care ASAP! They replied in a few hours, By the next day, they had updated my shipment address. The best customer service experience I have ever had with any company, Period! I love their hair vitamins, argan oil and sea salt spray. Clay was amazing but not good for my hair type- should have seen the video on AC’s IG beforehand, Ordered hair cream this time. I absolutely love their products. Have been watching Alex Costa Youtube for a long time when I was in India, now that I’m in US, I absolutely love their products. AND a quick shout-out to Marie, who assisted me with shipping address situation for the customer service. I never write reviews but you guys deserve the recognition.

great customer service Just started using the products and love them so far! Had a small issue where one product was being send from another warehouse but customer service was amazing and was super on top of it! They had quick responses which I appreciate. I would recommend

Unbelievable Customer Experience Ordered from Apricus skincare and had to cancel because I live in Europe. They recommended a store in the EU and kept in contact with me to ensure my refund was complete. I wish every company treated the customers the same way. Based on my experience, I see this company becoming extremely successful. Stellar customer service 👌.

Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.

Type of shipment is really bad Type of shipment is really bad. I'm following alex costa for so long. However this was my first ever purchase. I dont why but my has been returned without giving me any notification nor i got my money back too.