Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.

Great company, even better customer service! This is my first time purchasing from Forte Series and all I have to say is that I am truly impressed! The customer service is wonderful, attentive, quick to respond and extremely helpful. The products are fantastic and came within a week of me purchasing the item! I greatly appreciate everyone’s dedication at Forte Series.

Best Products & Customer Service I love these products! I have very fine hair and two bald family members so I’ve tried countless items to try and not damage my hair while making it look and feel healthy. These are the best I’ve found. Not to mention the customer service was fantastic when one of my items was missing from a recent order before my wedding day. Maude was attentive, thoughtful, kind, and helpful! I’m looking forward to using Forte Series products for my wedding and for as long as I can!

Forte’s Customer Care service This company doesn’t just make great products but they also have a really great customer care service. My order was delivered but not to my home so I figured maybe it was stolen as I was at work when it was delivered, I let Forte now what happen and they were very kind and wanted me to keep them updated while I waited to get video from the HOA. They said if It was missing they would take care of it so the next day I came home from lunch and the package was brought back. Forte contacted me to ask if anything had changed on the missing package status and it just showed that they truly care about their customers. Love this team!

great customer service Just started using the products and love them so far! Had a small issue where one product was being send from another warehouse but customer service was amazing and was super on top of it! They had quick responses which I appreciate. I would recommend