Dakota
GBTop notch products and outstanding service! I have been buying from Forte since they started always had fast shipping and a easy process. On my last order the package was lost, I contacted Forte and they responded quickly on a Sunday evening. They filed a report with USPS for me. The package had been accidentally delivered to my neighbor and she brought it over after a few days. The same day the post office called to check up on the case and Forte checked up just after them! Really impressed with their customer service. I always say “judge someone by how they respond when things are going bad, anyone can handle it when things go smoothly”.
Kevin Hadian
NZUnique and Astonishing company What made my experience great really stems from the customer service I’ve received recently. They treat every customer with respect and care which is honestly what a company needs nowadays. Forte is doing extremely well when it comes to the quality of the products, their trustworthy and reliable service as well the efficiency when purchasing. Overall, I will continue to support forte and what they are doing because ever since I started using the complete hair system with the shower duo and argan oil, as well as the molding paste, I had unicorn hair. Looking like a Greek god 😎 Forte 4 Life
Md Ya
GBType of shipment is really bad Type of shipment is really bad. I'm following alex costa for so long. However this was my first ever purchase. I dont why but my has been returned without giving me any notification nor i got my money back too.
zatoichira
PTUnbelievable Customer Experience Ordered from Apricus skincare and had to cancel because I live in Europe. They recommended a store in the EU and kept in contact with me to ensure my refund was complete. I wish every company treated the customers the same way. Based on my experience, I see this company becoming extremely successful. Stellar customer service 👌.
Ethan
CAExcellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.