Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.

Wanted to do something new with hair Wanted to do something new with hair Improve everything Consulted with a rep from Forte got my recommendations and implied them All worked out well Professionals on the top of their game

Great company, even better customer service! This is my first time purchasing from Forte Series and all I have to say is that I am truly impressed! The customer service is wonderful, attentive, quick to respond and extremely helpful. The products are fantastic and came within a week of me purchasing the item! I greatly appreciate everyone’s dedication at Forte Series.

Top notch products and outstanding service! I have been buying from Forte since they started always had fast shipping and a easy process. On my last order the package was lost, I contacted Forte and they responded quickly on a Sunday evening. They filed a report with USPS for me. The package had been accidentally delivered to my neighbor and she brought it over after a few days. The same day the post office called to check up on the case and Forte checked up just after them! Really impressed with their customer service. I always say “judge someone by how they respond when things are going bad, anyone can handle it when things go smoothly”.

Type of shipment is really bad Type of shipment is really bad. I'm following alex costa for so long. However this was my first ever purchase. I dont why but my has been returned without giving me any notification nor i got my money back too.