jerome
GBI'm have confident with Sarah Well my encounter with Ms. Sarah solved what could have raised my Blood Pressure. Indeed she touched every aspect of my worries using the SMTP under the package I paid for and increased my zeal to consider taking another package with more enhance facility for my business leads.
Trevor Chute
ZAEXCELLENT ON LINE HELP FROM A SMART TECHIE I had an ongoing posting issue with a high rate of bounce backs. It was not an easy problem to fix. I was assisted by Nermine who was friendly and very pateint as she approached the problem with a clever exclusionary system of getting to the root of the problem
Sara
GBPoor Customer Experience. Don't Buy it We have integrated Turbo SMTP into our quote form. All my emails are going to spam. I have been contacting your customer support for three days. I have only one answer from your team, saying that you're testing it. It's been three days. I haven't heard from you. Today, I contacted them again. But I heard the same response as expected.
guillaume nel
ZAcustomer experience is terrible Been with the company for 3 year now. And must really say there support is no existing. IF there is any issue you have to solve it yourself and I found the support staff to be arrogant and rude. We also upgraded to a higher Plan to try the dedicated support and IP. We found our delivery rates has not improved at all and we got no support to a issue we raised so why pay more ? We will continue to use them though even if my rating dropped from a 4 star down to a 1 over the last 3 years(on trust pilot) as to move your whole account to a new provider is such a mission. However should the opportunity arise we strongly consider moving. After submitting a ticket and asking for help this is the respond we got. Hello ****** I am glad to help you through chat Thank you for contacting us.
Consumatore attento
ITtrust them, strongly recommended! I am not used to believe in "commercial promises" but when I realized than Turbo-Smtp delivers FOR REAL more than 99% of the sent emails, I changed mind. It only requires to be careful with the settings of the tool you use to make your mailing. The Italian customer service (expecially Francesco) is very attentive and patient. STRONGLY RECOMMENDED!