Instant reply time and supportive… Instant reply time and supportive attitude. Even I don't know if the problem was solved (needed to be tested later) the experience was very positive.

MY REVIEW OF TURBOSMTP from the website… MY REVIEW OF TURBOSMTP from the website SERVERSMTP.COM. This is a big scam. They take your money and they lock your account without reasons ! Then, they won't refund your money and you'll never be able to send your newsletters. Mon avis sur TURBOSMTP qui gère le site serversmtp.com est que c'est une grosse arnaque. Ils prennent votre argent et verouillent votre compte sans raison ! Ensuite, il ne vous laissent pas envoyer d'e-mails de newsletter et ne vous rembourseront jamais.

I spoke to your Tech-Support Amani I spoke to your Tech-Support Amani, she was amazing. She provided me full customer support services, she didn't rush me. She has a really solid background about technical support, as well as she didn't end the phone call before she made sure that the problem has been sorted out. Thank you Amani, wish you the very best in the future and your career.

customer experience is terrible Been with the company for 3 year now. And must really say there support is no existing. IF there is any issue you have to solve it yourself and I found the support staff to be arrogant and rude. We also upgraded to a higher Plan to try the dedicated support and IP. We found our delivery rates has not improved at all and we got no support to a issue we raised so why pay more ? We will continue to use them though even if my rating dropped from a 4 star down to a 1 over the last 3 years(on trust pilot) as to move your whole account to a new provider is such a mission. However should the opportunity arise we strongly consider moving. After submitting a ticket and asking for help this is the respond we got. Hello ****** I am glad to help you through chat Thank you for contacting us.

Nermine, you rock! you made my day with your patience and knowledge. TOP! Nermine, Amira, Mai Actually, the whole support team of turboSMTP has made my experience a smooth and great one! TOP, excellent work team!. Super fast response, there is always someone available there for us and all issues and concerns promptly addressed with kindness and friendliness.