We been using this software now for 2… We been using this software now for 2 years. I like most of what Phorest has to offer. The reason for giving 3 stars is that Phorest stops responding while you work on updates in inventory, prices etc. I have to shut down and restart, this is very annoying. And there seems to be no fix for that.

Invest! You won’t regret it Phorest are just fantastic! I recommend this salon software to every salon owner I know. They have changed the game with the online booking system and the customisable online deposit option. Which means the salon is no longer out of pocket when a client is a no show. Their email campaigns have helped me generate thousands of additional income. I live the client reconnect function which effortlessly sends an email to clients who haven’t been in for a while, which further generates more income. I could not be without Phorest!!

Phorest has been our Booking &… Phorest has been our Booking & Marketing provider for 15+ years. There has never been a time that they have failed to deliver 100% service levels. Every individual I deal with has knowledge and the required expertise to keep our salon business running. With Phorest you grow more..............

Complete rip off I am a previous customer and was let down from the very booked demonstration. They then overcharged thousands of pounds over and over again for a basic limited system. Do not use this company. Months and months of wrong charges, eventually I got fed up and used Timely instead for a fraction of the cost and better booking system.

Zero support, obsolete and ugly software After finally signing up to their 1yr subscription the support has been non-existent. Support doesn't answer any questions or emails at all. They don't react to critical app errors or crashes. Phorest was founded in 2002 and that's very obvious from the looks and design of the Windows software. It's clearly from that era, still. It's clumsy, outdated, ugly and has zero configurability even in most basic features. Phorest is the last dinosaur in the modern era of web-based booking systems. It lacks upsell features, online booking customization and many other standard online booking features. I was promised by sales that there will be a web-based system coming in Q1/2022. That's my only hope, hence the 2nd star. Otherwise, in it's current state, I would stay very far away from this ancient relic. I cannot recommend this to anyone.