Zero support, obsolete and ugly software After finally signing up to their 1yr subscription the support has been non-existent. Support doesn't answer any questions or emails at all. They don't react to critical app errors or crashes. Phorest was founded in 2002 and that's very obvious from the looks and design of the Windows software. It's clearly from that era, still. It's clumsy, outdated, ugly and has zero configurability even in most basic features. Phorest is the last dinosaur in the modern era of web-based booking systems. It lacks upsell features, online booking customization and many other standard online booking features. I was promised by sales that there will be a web-based system coming in Q1/2022. That's my only hope, hence the 2nd star. Otherwise, in it's current state, I would stay very far away from this ancient relic. I cannot recommend this to anyone.

More than happy Our salon has been using Phorest now for a few years and are more than happy with it. We switched from a “free” software package which just didn’t allow us the flexibility, marketing, reporting like Phorest does. The software is always improving and the development team always take on board suggestions from salon owners too. The onboarding process of transferring all appointments and client data from our previous software was easy and without any complications. Overall, if you are considering software for your salon then I would highly recommend Phorest.

Invest! You won’t regret it Phorest are just fantastic! I recommend this salon software to every salon owner I know. They have changed the game with the online booking system and the customisable online deposit option. Which means the salon is no longer out of pocket when a client is a no show. Their email campaigns have helped me generate thousands of additional income. I live the client reconnect function which effortlessly sends an email to clients who haven’t been in for a while, which further generates more income. I could not be without Phorest!!

phorest is the best software for my… phorest is the best software for my salon i cant live without it! they have a fantastic team of people & always get my jobs online done asap i couldnt recommend them enough! ive been using them for years! thank you.

We absolutely love Phorest!! We absolutely love Phorest! Their service and expertise just keeps getting better and we have grown and provided better client care as a result of their amazing software, education and expertise. 5 star service hands down!