We been using this software now for 2… We been using this software now for 2 years. I like most of what Phorest has to offer. The reason for giving 3 stars is that Phorest stops responding while you work on updates in inventory, prices etc. I have to shut down and restart, this is very annoying. And there seems to be no fix for that.

Complete rip off I am a previous customer and was let down from the very booked demonstration. They then overcharged thousands of pounds over and over again for a basic limited system. Do not use this company. Months and months of wrong charges, eventually I got fed up and used Timely instead for a fraction of the cost and better booking system.

Zero support, obsolete and ugly software After finally signing up to their 1yr subscription the support has been non-existent. Support doesn't answer any questions or emails at all. They don't react to critical app errors or crashes. Phorest was founded in 2002 and that's very obvious from the looks and design of the Windows software. It's clearly from that era, still. It's clumsy, outdated, ugly and has zero configurability even in most basic features. Phorest is the last dinosaur in the modern era of web-based booking systems. It lacks upsell features, online booking customization and many other standard online booking features. I was promised by sales that there will be a web-based system coming in Q1/2022. That's my only hope, hence the 2nd star. Otherwise, in it's current state, I would stay very far away from this ancient relic. I cannot recommend this to anyone.

Very innovative company,always looking… Very innovative company,always looking for ways to improve and make our lives easier and more productive. After a quick chat with one of the team I mentioned something that wasn't really a big issue but they went straight ahead to the IT department and altered it. So happy I made the choice to have the Phorest system in my salon

Absolutely love phorest salon computer… Absolutely love phorest salon computer system. I have had a salon for 17 years and used many different systems over that time phorest is by far the best very user friendly and the phorest salon summit is totally amazing.