Excellent service from Phorest From day one I felt everyone at Phorest was committed to provide 150% quality service. Making sure that every question and concern what fully answered. The step by step training videos were easy to follow and my team found them very helpful. From a business point the system set up was very quickly done at a time which who cause less disruption. This is not just an appointment booking program it’s a management and marketing tool to help run your business. With access whilst not at reception means I can work from home to complete any marketing to go out at a time to suit me. I wished I had this years ago and fully recommend Phorest ⭐️⭐️⭐️⭐️⭐️

I highly recommend Phorest. Phorest has all the features we need and so much more, the ability to sync with our online store make stock controls a breeze. Sending clients their consultation forms prior to their appointment saves use so much time. Our clients love the rewards system, and being able to check how many points within the client app. Staff love having the PhorestGo app being able to check their day before coming into work. And the support very quick response times. I highly recommend Phorest.

Phorest has been our Booking &… Phorest has been our Booking & Marketing provider for 15+ years. There has never been a time that they have failed to deliver 100% service levels. Every individual I deal with has knowledge and the required expertise to keep our salon business running. With Phorest you grow more..............

Zero support, obsolete and ugly software After finally signing up to their 1yr subscription the support has been non-existent. Support doesn't answer any questions or emails at all. They don't react to critical app errors or crashes. Phorest was founded in 2002 and that's very obvious from the looks and design of the Windows software. It's clearly from that era, still. It's clumsy, outdated, ugly and has zero configurability even in most basic features. Phorest is the last dinosaur in the modern era of web-based booking systems. It lacks upsell features, online booking customization and many other standard online booking features. I was promised by sales that there will be a web-based system coming in Q1/2022. That's my only hope, hence the 2nd star. Otherwise, in it's current state, I would stay very far away from this ancient relic. I cannot recommend this to anyone.

Brilliant- not just software… Brilliant company- not just a software company, they're a business support company. There is so much within the software which saves a significant amount of time and money, such as marekting campaigns, wait list fucntionality, invite to google reviews (this more than tripled our new client visits) not to mention their workshops, auto emails for new clients and aftercare, e consulations and after 17 years has reduced our cashing up from 15-30mins to 5 mins. Would recommend.