Zero support, obsolete and ugly software After finally signing up to their 1yr subscription the support has been non-existent. Support doesn't answer any questions or emails at all. They don't react to critical app errors or crashes. Phorest was founded in 2002 and that's very obvious from the looks and design of the Windows software. It's clearly from that era, still. It's clumsy, outdated, ugly and has zero configurability even in most basic features. Phorest is the last dinosaur in the modern era of web-based booking systems. It lacks upsell features, online booking customization and many other standard online booking features. I was promised by sales that there will be a web-based system coming in Q1/2022. That's my only hope, hence the 2nd star. Otherwise, in it's current state, I would stay very far away from this ancient relic. I cannot recommend this to anyone.

Complete rip off I am a previous customer and was let down from the very booked demonstration. They then overcharged thousands of pounds over and over again for a basic limited system. Do not use this company. Months and months of wrong charges, eventually I got fed up and used Timely instead for a fraction of the cost and better booking system.

Absolutely love Phorest Absolutely love Phorest, it has been a game changer for my business. Easy to navigate for both staff and clients. Was simple to set up with the Phorest team and I’ve recommended to many others.

We absolutely love Phorest!! We absolutely love Phorest! Their service and expertise just keeps getting better and we have grown and provided better client care as a result of their amazing software, education and expertise. 5 star service hands down!

Further review Further review. If i could give zero stars - I would. My money has "disapppeared" with these people. Just spoke to dreadful rude woman called Olga. Would not allow me to speak. Did not even ask my name!!.Yet again rubbish and incorrect information with GDPR. Dont book with these people - book direct with the salon. Definate complaint now to FSA and Information commissioner.