Zero support, obsolete and ugly software After finally signing up to their 1yr subscription the support has been non-existent. Support doesn't answer any questions or emails at all. They don't react to critical app errors or crashes. Phorest was founded in 2002 and that's very obvious from the looks and design of the Windows software. It's clearly from that era, still. It's clumsy, outdated, ugly and has zero configurability even in most basic features. Phorest is the last dinosaur in the modern era of web-based booking systems. It lacks upsell features, online booking customization and many other standard online booking features. I was promised by sales that there will be a web-based system coming in Q1/2022. That's my only hope, hence the 2nd star. Otherwise, in it's current state, I would stay very far away from this ancient relic. I cannot recommend this to anyone.

More than happy Our salon has been using Phorest now for a few years and are more than happy with it. We switched from a “free” software package which just didn’t allow us the flexibility, marketing, reporting like Phorest does. The software is always improving and the development team always take on board suggestions from salon owners too. The onboarding process of transferring all appointments and client data from our previous software was easy and without any complications. Overall, if you are considering software for your salon then I would highly recommend Phorest.

Absolutely love Phorest Absolutely love Phorest, it has been a game changer for my business. Easy to navigate for both staff and clients. Was simple to set up with the Phorest team and I’ve recommended to many others.

We been using this software now for 2… We been using this software now for 2 years. I like most of what Phorest has to offer. The reason for giving 3 stars is that Phorest stops responding while you work on updates in inventory, prices etc. I have to shut down and restart, this is very annoying. And there seems to be no fix for that.

I highly recommend Phorest. Phorest has all the features we need and so much more, the ability to sync with our online store make stock controls a breeze. Sending clients their consultation forms prior to their appointment saves use so much time. Our clients love the rewards system, and being able to check how many points within the client app. Staff love having the PhorestGo app being able to check their day before coming into work. And the support very quick response times. I highly recommend Phorest.