Complete rip off I am a previous customer and was let down from the very booked demonstration. They then overcharged thousands of pounds over and over again for a basic limited system. Do not use this company. Months and months of wrong charges, eventually I got fed up and used Timely instead for a fraction of the cost and better booking system.

Zero support, obsolete and ugly software After finally signing up to their 1yr subscription the support has been non-existent. Support doesn't answer any questions or emails at all. They don't react to critical app errors or crashes. Phorest was founded in 2002 and that's very obvious from the looks and design of the Windows software. It's clearly from that era, still. It's clumsy, outdated, ugly and has zero configurability even in most basic features. Phorest is the last dinosaur in the modern era of web-based booking systems. It lacks upsell features, online booking customization and many other standard online booking features. I was promised by sales that there will be a web-based system coming in Q1/2022. That's my only hope, hence the 2nd star. Otherwise, in it's current state, I would stay very far away from this ancient relic. I cannot recommend this to anyone.

All you could wish for in salon software! All you could wish for in salon software! We recommend to everyone when we're teaching students.

Brilliant- not just software… Brilliant company- not just a software company, they're a business support company. There is so much within the software which saves a significant amount of time and money, such as marekting campaigns, wait list fucntionality, invite to google reviews (this more than tripled our new client visits) not to mention their workshops, auto emails for new clients and aftercare, e consulations and after 17 years has reduced our cashing up from 15-30mins to 5 mins. Would recommend.

We absolutely love Phorest!! We absolutely love Phorest! Their service and expertise just keeps getting better and we have grown and provided better client care as a result of their amazing software, education and expertise. 5 star service hands down!