Really great customer service! Really great customer service! I spoke to 2 women, Carla and Stephanie both of them provided me with easy to follow instructions when I was stuck. Bear in mind I know NOTHING about domains, websites etc, so I was struggling along! They honestly both made it very easy for me to follow. Thank you, it made for a much calmer experience!

Dnsimple support I had a couple of questions regarding my dns records. Once I contacted dnsimple support, they responded fairly quickly and they were able to answer the two questions that I had. I'm happy with the reassurance they gave me regarding the questions.

Still happy after all these years I've used DNSimple for all my domains, personal and business, for at least 10 years. I know there are now more options out there, but I've had zero reason to even think of looking elsewhere. Their name fits. On the rare occasions I've needed customer service, they've responded quickly and professionally and cheerfully.

Shady practices... to keep you paying for nothing 1. Impossible to get any support. 2. They charge you yearly upfront with some random adjustments (of course those adjustments are into their favour.... what are these, why? no explanation provided whatsoever) and you won't be able to transfer domain out without paying upfront for the next year ($60/year for hosting DNS zone... really?!) 3. And you can't switch to monthly BEFORE they charge you for the full year upfront

Best DNS Hosting Company by far If you want no-nonsense DNS hosting, don't look anywhere else. You'll get simple and transparent pricing plans, a clean and intuitive web interface, a comprehensive API to automate your workflows, and excellent customer support by representatives that actually work for the company and understand the technology. I've noticed that some users seem to be confused about why they would have to pay monthly service fees for a DNS product. For me it's actually the other way around—when a company offers free DNS hosting I wonder how they pay their networking and compute bills (hint: they either do the old bait and switch or sell you overpriced domains). The team constantly updates the product with new features, but I trust them to not lose sight of their core competency: managing domain names and DNS records, which they do exceedingly well. We are a customer of DNSimple since 2013 and have never been let down.