BigScoots

350 E. Cermak Rd., 60616, Chicago, United States
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4.50
Based on 10 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About BigScoots

BigScoots is a site-specific managed WordPress hosting and performance services provider that uniquely supports scalable Enterprise, and WooCommerce by owning and operating its own hardware infrastructure. Its always-available live chat and support responses within ~90 seconds have redefined industry support and service expectations. With over 17,000+ customers, nearly 15 years of 5-star reviews, and consistent Top Quartile Net Promoter Scores (NPS), BigScoots is the best and final choice that organizations will make in choosing a true hosting partner.

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Henry Kraft
GB

Good service overall Amazing service. Very responsive chat agents and seamless hosting user experience. Would have got 5 stars if they gave me a coupon code for Shared hosting plan (being a new customer an all). Also, domain took a bit of time to get registered.

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Alex
GB

UPDATED Review UPDATE 24 Mar 2023 I changed my review from 3 to 5 stars as the company has been great so far, so I am updating my review. There hasn't been any downtime and they are helpful when needed. UPDATE 23 Aug 2022 I changed this review from 1 star to 3 stars, as the CEO has contacted me, explained me that this was an extraordinary event that only affected my server and it will not happen again. He also offered 3 months free. They have been ok up until this event which is why I am updating the review, and if it doesn't happen again, I will revise it. Aug 11, 2022 Do not fall for the 99.99% Uptime Guarantee. Both of my websites are down for more than 5 hours and nobody is doing anything to resolve this. A refund of a month's fee is worthless when your sites are down for that long. I'm losing a lot more than their monthly fee.

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Ryan McKenna
GB

Been with them for a few years now Been with them for a few years now with a VPS package No server outages. I often mess things up on my server lol but the support is quick to resolve Super reliable honestly, great host

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Paul

Great service Great service, thank you. Paul from A Luxury Travel Blog

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Tyler
GB

BigScoots redefines WordPress hosting… BigScoots redefines WordPress hosting with unparalleled customer service. Unlike typical providers, they offer deep-dive troubleshooting and proactive monitoring, resolving issues often before you're even aware. Migrations are fully managed for you. I can't say enough positive things. They're a game-changer in the web hosting realm.

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