BigScoots

350 E. Cermak Rd., 60616, Chicago, United States
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4.50
Based on 10 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About BigScoots

BigScoots is a site-specific managed WordPress hosting and performance services provider that uniquely supports scalable Enterprise, and WooCommerce by owning and operating its own hardware infrastructure. Its always-available live chat and support responses within ~90 seconds have redefined industry support and service expectations. With over 17,000+ customers, nearly 15 years of 5-star reviews, and consistent Top Quartile Net Promoter Scores (NPS), BigScoots is the best and final choice that organizations will make in choosing a true hosting partner.

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Beckii Lovelock
GB

Simply exceptional service I have three websites that I host with Big Scoots, and honestly the service is exceptional. I am awful with Wordpress and they've even gone out of their way to help me. I always get a response within 5 minutes, and they always sort the issue. Not only that but if my website is down, they alert me straight away. I've worked with many website hosts, they're by far the BEST. No comparison in my opinion. Best regards, Becky

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Justin Grossbard
AU

I have been with Bigscoots for 2 years… I have been with Bigscoots for 2 years now after moving from Kinsta. They are the premium option for sure when it comes to performance. The customer service is just slightly behind Kinsta who have a very high standard but when called upon can go 'above and beyond' to fix bugs. Justin and Scott (the owners) are guns.

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Tyler
GB

BigScoots redefines WordPress hosting… BigScoots redefines WordPress hosting with unparalleled customer service. Unlike typical providers, they offer deep-dive troubleshooting and proactive monitoring, resolving issues often before you're even aware. Migrations are fully managed for you. I can't say enough positive things. They're a game-changer in the web hosting realm.

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Alison
GB

I recently migrated my website from hostgator I recently migrated my website to Big Scoots and couldn't be happier with my decision to switch. Big Scoots support has been nothing short of spectacular! First, the migration was incredibly fast and easy. And my site already performs better on Big Scoots. And second, this is a biggie, I was having an issue with one of my WP plug ins but the vendor couldn't replicate the issue and suggested it was due to other plug-ins. I submitted a support ticket to Big Scoots to see if they could help. And Dean quickly responded by providing specific error detail to share with my vendor that showed it was indeed their issue. And guess what? The detail that Dean provided meant my vendor took ownership of the issue and was able to create a fix within a few days. Huge fan of Big Scoots!

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Donomade
BG

very very bad -

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