Ethan Sundilson
GBWe have used Convoso as our Call Center… We have used Convoso as our Call Center solution for many years and have always liked their support team, and their software. We would not consider leaving them for anyone else.
James Chavez
GBGreat for Lead Management Convoso is perfect for lead management. Allows you to easily organize lists and workflow automation. The agent monitor page is one of the best features to be able to view what agents are doing, help guide them through live calls, and send broadcast messages to the whole team. Their customer service team always responds quickly and they are very knowledgeable and helpful.
Chris
GBConvoso Great product...especially for working through a bulk of data with a smaller staff. We can't wait to see what a bigger team can do with it!
Jerry Yu
GBVery easy for our end users to use. Very easy for our end users to use. Setup is complicated but onec you get going it's all good. Downside is that there are lots of bugs. We get duplicate numbers when replacing numbers, and more than 50% of replaced numbers come back as spam already.
Travis Currier
GBThe people at Convoso are great to work… The people at Convoso are great to work with and the predictive dialer is one of a kind!