Above and beyond Over the years I have several websites and managed a couple more. One site was noted to be the largest high school alumni site in the USA. A couple of times, mainly due to my inexperience I totally destroyed one site and I was going to delete the site but the technical people said let them try to recreate the site. Amazingly they put it all back together. I was so impressed that they took the time to work with me, I have recommended then to several people to gate.com who were looking for web hosting services.

Gate is great for users of all levels of tech knowledge I needed to get an SSL certificate for my website (it is a non-profit foundation's website) and I am not very tech savvy. the customer rep was extremely patient and provided assistance that was geared for my level of expertise (or lack thereof). That is why I have stuck with Gate all of these years. You do not have to be a technology wiz to use or understand their services.

We Use Gate For Email We are a small company and don’t want to administer our own email server – it’s not our expertise. It is Gate’s expertise and we depend upon them for it. Email is our primary method of getting orders, so dependable email service is critical to us. The thing I like most is there is little to no wait when we need technical support. We have been a customer since before it was Gate and have been satisfied all these years and still are.

Avoid Gate.com at all costs I was a Gate.com customer for over 20 years (back when they were Hostway). This year, my VPS became corrupted, and technical support was unable to fix the problem. They set-up a new VPS, but it couldn't support the basic version of PHP required by Wordpress. Gate suggested I go to one of their "sister companies" instead. They refunded me for the original VPS, but they claim I didn't respond to a cancelation request for the second VPS – even though I confirmed the request to agents by phone multiple times. Over 5 months, I've lost track of the number of hours talking to their support or customer service reps. There are some good people there, but the overall service and experience have been completely abysmal.

Gate hasn't failed me yet. Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am also helping other to build their online presence through Gate. The simplicity of it all makes it worth it. The fact that I can call them anytime of the day or night makes them exemplary.