Ordered a replacement screen and blades… Ordered a replacement screen and blades for my Remington electric razor. No mention anywhere of backorder, nor was it mentioned on my receipt. After 9 days of silence I ask about shipping and told its on backorder. After voicing my displeasure, they canceled my order without asking me if I wanted to do that. Very unprofessional. And for the record, no Red Lettering anywhere saying backorder. Not when I ordered and not on receipt. Nonsense

My 10 + year old Philips Norelco wet… My 10 + year old Philips Norelco wet and dry shaver which I have kept for sentimental reasons, stopped charging. Watching others videos, I disasembled the shaver. It needed a new battery, which is soldered to the circuit board. The motor was showing rust. The fix would be a multistep process. Trying the do it yourself approach, I first ordered a battery from different company and in the process of soldering the new battery to the circuit board, one of the leads broke off the battery, and I could not reattach it. I was frustrated. I spoke with Brian and Bryan at Shaver Outlet, Inc. They provided the solution at a very reasonable cost and were very timely in sending me my product, which, by the way, was sent packed with great care with bubble wrap. Took about three days from the time I placed my order to receive the shipment by UPS ground. Works great. Words can not express how thankful and pleased I am with their service. Shaver Outlet is a one stop shop. They are my "go to" people for shaver problems.

Speedy order fulfillment and delivery Speedy order fulfillment and delivery. Great packaging for the product. Easy to order and locate products on the website. Thank you from a repeat customer.

I sent my 30+ year old Norelco razor in… I sent my 30+ year old Norelco razor in the get new batteries. The batteries had not held a charge for several years, and I got tired of plugging it in. The mailman picked it up on a Monday and delivered it back to me on the following Saturday. When I got it, I charged it up as directed and i have been shaving with it without having to charge it for two weeks so far. I am a happy customer

Timely addresses repairs at reasonable… Timely addresses repairs at reasonable prices. Great communications.I have been dealing with them for years.