Poor to Non-Existent Customer Service I have found it impossible to reach customer service to return a product they keep shipping to me without it having been ever ordered! I challenge anyone to find a care provider on their website! Then once you find one, you have to send an email, which I did about a week ago, with no response!

I had heard about these skin care… I had heard about these skin care products and kept meaning to try them. I finally did. I must admit initially I was not seeing results and was skeptical as to whether I would. After using now as directed for a month, I do see improved results. One suggestion is to wait a few weeks to illicit a review so you have more accurate feedback on user’s results.

Very pleased Genucel was recommended by Ben Shapiro and I am glad I followed up on the suggestion. I am enjoying the bundle of skincare products. I have recently relocated to the central plains from Phoenix. (What were we thinking?!) My skin was changing markedly and my former products were not cutting it. With Genucel’s Charmonix, my skin is responding with moisture again. I especially like the treatment for bagginess under the eyes.Great product! I am looking forward to my recent purchase of Hand Lotion and Eyelid Treatment. Thank you for a great experience, Charmonix!

They included a product that I had not ordered oduct that I had not… They included a product that I had not ordered. I only wanted 1 genucel immediate effect and they added 1 deep firming serum, my order #22277297 was only for $59.25. If you do this again, I am going to quit ordering from your company. I want to here from you immediately. Home#813-353-9494 or cell-813-380-7052 Thank you, Maritza Tamayo

I love Chamonix skin care I love Chamonix skin care. Just want to say that up front. I’ve had several concierge service calls lately and have asked each if they could help me refine my monthly shipment of products as I’m having difficulty using them all. Each time I’ve been told I need to contact customer service. My question is: why are you calling me as a concierge service when you can’t provide me with a customer service? As it stands your concierge service is no more than a telemarketing call which I don’t appreciate. Thanks for your time.