Rude, insulting and extremely unhelpful, save your money, go elsewhere They already have my money so why should they care? And this proved so true. They can't tell me why my emails aren't being received, even after verifying with the sender that they were sent. Instead first blame me, then claim the sender is lying! Even when provided proof! Unhelpful would be an understatement, completely useless is more accurate. I have never been treated so rudely by such ignorant people. Please don't waste your time or money on this disgusting company.

Worst Service Owner acts like dictator This guy is crazy and act like dictator. They just lock you out of you and your clients emaill without even notice. There is no direct customer support except email. They wont even respond to your request and just ghost you completely i can provide proper screeenshot of all conversation if anyone has doubt and even the emails which he falsely flag as spam which are not. Here is the detailed email which they sent its soo stupid if we have intention to spam why we use there service close to 2 years with multiple accounts isnt it stupid to they cant even seprate genuine customer from people who spam. Subject: Account Termination Your account has been terminated for sending unsolicited marketing email. As this is the second occurrence of intentional (meaning not a password compromise) spam being sent from your account in less than 1 year, and the last time we opened a ticket with you about it you accused us of "really poor support" we no longer wish to do business with you. Kind Regards, Jarland Donnell MXroute Administrator I accused of poor support because they locked entire account which had another 30-50 email account of other clients and not responded for many days which is highly unprofessional. Here is the attached screenshot of email chronology. Its pretty clever for you to manipulate what you just said in email why not share entire conversation history on why i told poor support why you not share chat or email history i clearly said this as there was no support and you just decided to use that after 6 months which is really petty for a person running a company. Also last time when they reported there concern i have immediately deleted whole domain to comply with there requirement and what they say in in reply is very false let them prove otherwise. He clearly says just because i accuse them of poor support which was 6 months prior they just take that incident use it to fuel banning my account.

Just let your ex that hates you host your email you'll get better service, but they will both take your money. I can't wait to see the response to this review. I received a notification that a help ticket was opened by my username. Ticket stated an account was compromised and had been suspended. It asked for a plan for resolution before being unsuspended. I opened a ticket as I was initially skeptical as it was posted using my username. Response to my ticket was a magical fairy flew into his office and told him and why was that my primary concern. The ticket stated we do require that you respond to us and detail your plans for resolving this and clearly I didn't not understand it so his trust in me plummeted and asked me to find and IT professional to hand my computer to. I guess what I needed to tell them was I was going to change my password so they would unsuspend my account so I could change my password....? One of the founders decided I was wasting time and abused the help desk system. My account was banned and deleted, no refund no data. Okay then. I'm happy to provide screen shots of the entire support discussion to anyone thinking of using their services. Best of luck to anyone who gets involved with this company.

Stays out of the way (in a good way) Never really have to think about it. The service mainly just works, which is all I can ask for. And when it doesn't, the owner is very responsive and takes care of it quickly, even if he's not sure if it's his problem in the first place Very happy with my service I picked up on Black Friday a few years ago. Being able to have emails for multiple of my domains for one low price is great.

I've had MXRoute for several years I've had MXRoute for several years, Jarland is patient, agreeable and helps with anything beyond the basic knowledge one should have to run an email server. I have the lifetime account and could not be happier.