I wouldn't buy from them because they are scammers I wouldn't buy from them because their returns policy isn't worth the paper it is written on. There items do not work, and you don't get your full refund, which you only get 14 days to return. You have to pay for postage and packaging, which you don't get back. The instructions arrive in a different language. The company is a scam and customer service is unreliable

Great service always responsive and spot on Responsive and spot on service. Always a step ahead of my expectations.. great. One negative point though, sometimes a bit too much service - same message is sent multiple times.

I've ordered (#33663) Hypertrax… I've ordered (#33663) Hypertrax Multi-Functional Traction Device in February 2023. I used it for almost a year now with no change at all regarding neck stiffness, tension, soreness or flexibility. Also it is quite noisy so it is even hard to relax. I should have never bought it.

The tightening nob just broke today This was my mistake, I had given this product a 2-star review because the tightening nob had broken (which has been the only flaw, the product has really helped with my neck pain), but I had forgotten that it has a 1-year warrantee--again, my mistake not theirs. I'm going to submit a request for a replacement.

Excellent delivery Excellent delivery - great device and looking forward to it helping me going forward I did use it but it gave me some neck pain - I suffer with that and head pain too -that’s why I bought it - but thinking I used it for too long rather than gradually building up the time using but I will start again with only perhaps 3 mi utes and build gradually