Great Diabetes Care! When I started the program I was completely out of medication and it was very difficult to manage my diabetes. My PCP was in Dallas/Ft Worth and I hadn’t been able to get an appointment with anyone in the area because they were not taking new patients and my insurance wasn’t covered. Through Eugenia’s guidance I was able to lower my blood sugar through some simple exercises, practicing mindfulness when I ate food to slow down my cravings and this really helped me during the holidays. I also liked that I could get my A1C tested at a nearby laboratory and it was so easy. I do prefer messaging over phone calls because I am often forgetful but that’s just my preference but it was good to talk to a real person and not a chat bot. I recently started reading the articles on what to eat for breakfast and those were very helpful.

Great place to get metformin (extended… Great place to get metformin (extended release). When my new labs came in, they raised the dose upon my request. Great customer service when I had a misunderstanding. They also have nutritionist consults available by the next day, including weekends. Way better than my local primary care for my prediabetes and high cholesterol. They also offer blood pressure meds.

Bad customer service Bad customer service. They don’t follow through on what they promise to deliver.

A breath of fresh air…. After relocating across the country to a state with many healthcare challenges, I found it difficult to manage the multiple conditions I have. While managing my health via telemedicine with my former PCP, I waited for appointments on long waiting lists. After meeting with my new PCP I learned how green she was since she was right out of residency. I knew I needed more support and found 9am. It has been a true breath of fresh air. As a black women, to be listened to, supported and cared for is so very rare in healthcare. I honestly feel I am finally on the right journey for lasting healthcare not just a bandaid, a new prescription and 3 month appointment. It’s all the little things in between that I need support, accountability and consistency with. Finally real support for obesity related conditions to assist so many in getting back to real health.

It’s like having patient advocates and… It’s like having patient advocates and a whole medical team at your fingertips 24 hours a day seven days a week. I have been on met with nothing but support empathy and understanding. I look forward to seeing weight loss results and telling my medical team about them.