Support is really not good. I just wish that the support was as great as the pricing. I've logged a ticket on Discord explaining my problem and asked for assistance. After waiting for a while I decided to log a support ticket on their website instead. When I got back to Discord a few moments later, my ticket was deleted. I reopened one asking why it was deleted and the CEO explained that it doesn't speed up the process if I log the same problem twice. Instead of deleting it, they just could have answered me and closed my other ticket via the website. But instead he will read it and close it. I'm still waiting on a response eventhough the CEO saw my ticket. It's very unnecessary.

Bad hosting with no respone -

Very Good Hosting Service Very good hosting service in terms of customer support, and just generally. The server has had hardly any major issues and it runs very well. The customer support in the discord server is excellent, I'm afraid I may have pestered them with a few too many questions but they were super patient and kind. Generally I would recommend using.

Floofy has changed everything I think about MC Hosting. I was temporarily suspended because my bandwidth was being used by a lot of players, but they purchase and provide node with more bandwidth. In many cases, if I get kicked out of a node, that will be the end of it. And they are always working on new and easy to use features and their support is functional almost 24 hours a day. The status page and specs for each node are also available, and the hosting is cheap and very reliable.

Genuinely Brilliant. I first came across Floofy Hosting whilst talking to the COO. He pointed out that I was severely overpaying for my host - I made the switch to Floofy and haven't looked back! We did have an issue on the 3rd night however the support team was incredibly helpful, Abdullah, Balin and Ethan are absolutely brilliant (and I'm sure the rest of the team is too!!) I'm looking forward to bringing more of my servers over to you guys.