Emory H.
GBThe hosting is very good but… The hosting is very good but the support is sometimes really slow. I bought public ips on floofy shield for my servers to pull. I did buy these during Christmas but when trying to get it to work and the errors I had, help was not that good. Still haven't gotten the ips for my server to work, I will be buying a vps and setup the GRE tunnel myself. Abdullah does work very hard, I like that the ips are very cheap.
LieLowSpark
ZASupport is really not good. I just wish that the support was as great as the pricing. I've logged a ticket on Discord explaining my problem and asked for assistance. After waiting for a while I decided to log a support ticket on their website instead. When I got back to Discord a few moments later, my ticket was deleted. I reopened one asking why it was deleted and the CEO explained that it doesn't speed up the process if I log the same problem twice. Instead of deleting it, they just could have answered me and closed my other ticket via the website. But instead he will read it and close it. I'm still waiting on a response eventhough the CEO saw my ticket. It's very unnecessary.
Heisenburger
INBad customer support Asked for me to give out my VPS root password in a ticket any staff member could view, proceeded to terminate it for abuse after the VPS was accessed by another party and claimed it was due to a weak password.
Pond Wader
GBVery Good Hosting Service Very good hosting service in terms of customer support, and just generally. The server has had hardly any major issues and it runs very well. The customer support in the discord server is excellent, I'm afraid I may have pestered them with a few too many questions but they were super patient and kind. Generally I would recommend using.
Jassica Trafams
KHBad hosting with no respone -