Challenges with Software and Support: A Year-Long Customer Experiencecompany… I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their policy on account cancellation; it cannot be done online and requires manual intervention. Despite being told that the sales support team would contact me regarding this, I've received no communication. As a result, I'm now forced to involve my bank to pursue a chargeback.

All in one: Best PMS Makes everything much easier. Available 24 hours a day. It has everything you need to manage the different properties much easier. The price-quality ratio is also very good.

My account manager is the BEST I like the UX, even thought is not that easy to use. The attention I´ve received from my account manager is trully the best. I´ve had a couple of issues though: 1) The Stripe Integration is not working for me, 90% of all my reservations are marked as failed o error 2) The TASKs plataform does not work at all, every time my staff tries to use it, the app closes, the checklists are to short, only 10 items and is very slow.

We are having a great experience with… We are having a great experience with Hostify, after 5 years working with a all in one software similar, this change for Hostify definitely change daily tasks and solve problems that we have in the past. He made the onboarding with Diogo Sosa and he is very welcoming and professional.

Excellent PMS Hostify is an excellent web hosting platform that offers a wide range of services for hosting websites of any size and complexity. I have been using Hostify for some time now and I am very impressed with the quality and reliability of their service. One of the things I like most about Hostify is the ease of use of their control panel. Even if you are a newbie to web hosting, Hostify's intuitive and easy-to-use control panel will guide you through every step of the setup process. In addition, Hostify's technical support is exceptional, with a team of experts always ready to help you at any time of the day or night.