The biggest problem is this app is…very slow I'm sharing an update on my Hostify experience. Firstly, I want to express my genuine appreciation for the commendable support efforts. However, the problem with undelivered/disappearing messages still persist. Regrettably, I contact support less often now, prioritizing immediate client assistance over constant outreach for support. I want to bring to the attention an interaction I had with the manager regarding my concerns. While I truly appreciate the manager's willingness to address and resolve the issues by suggesting direct communication, during our conversation, the manager requested that I delete my negative comments, adding that I should keep them only if it makes me feel good about myself, which left me feel uncomfortable with a sense of psychological pressure, as I believe everyone should be able to share their true thoughts openly. Unfortunately, this experience has left me with a more negative perception of the app and overall user experience. I believe open and constructive communication is crucial, and I hope Hostify can address these issues transparently and ensure a more comfortable experience for all users. Best regards,

Incredible booking engine Incredible booking engine which you can give many uses. Build your website and have all the integrations together. It's very helpful.

My account manager is the BEST I like the UX, even thought is not that easy to use. The attention I´ve received from my account manager is trully the best. I´ve had a couple of issues though: 1) The Stripe Integration is not working for me, 90% of all my reservations are marked as failed o error 2) The TASKs plataform does not work at all, every time my staff tries to use it, the app closes, the checklists are to short, only 10 items and is very slow.

Hostify is an absolute game changer… Hostify is an absolute game changer for vacation rental management. Their PMS and channel manager tools are incredibly user-friendly and make managing our properties a breeze. The calendar syncing feature is a lifesaver and has greatly increased our booking efficiency. The customer service team is also top-notch and always goes above and beyond to ensure our needs are met. With Hostify, we have seen a significant increase in bookings and overall revenue. I highly recommend this platform to any vacation rental property owner or manager.

Challenges with Software and Support: A Year-Long Customer Experiencecompany… I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their policy on account cancellation; it cannot be done online and requires manual intervention. Despite being told that the sales support team would contact me regarding this, I've received no communication. As a result, I'm now forced to involve my bank to pursue a chargeback.