Best PMS Fantatic software, the customer service is great and the price is the best price available in the market. I have done an extensive research about pmss and I can say Hostify is comparable to guesty, eviivo and zeevou at a fraction of the price.

My account manager is the BEST I like the UX, even thought is not that easy to use. The attention I´ve received from my account manager is trully the best. I´ve had a couple of issues though: 1) The Stripe Integration is not working for me, 90% of all my reservations are marked as failed o error 2) The TASKs plataform does not work at all, every time my staff tries to use it, the app closes, the checklists are to short, only 10 items and is very slow.

Best property management system I have… Best property management system I have found! The Unified Inbox, the channel connections, accounting module to invoice guests and owners, etc. All the tools you need to grow your business

24/7 Customer service…really!? 24/7 Customer service is what is advertised and the initial reply always states “We typically reply in a few minutes” but their call center is located in Indonesia or somewhere so there is ALWAYS a delayed response and the Hostify calendar is behind by 1 Day and they are not available on weekends. Recent mixup in pricing was so badly mishandled by Hostify staff that weeks passed before someone from their support team finally responded directly with a ‘take it or leave it’ attitude. The Hostify ‘Housekeeping’ notification feature is misleading and offers a week-to-week update only; unfortunately, my housekeeping teams must plan their calendars a month in advance at a minimum. I have requested this fix numerous times but there has been no response. For $100/mo, I am not impressed. Hostify seems better suited to a small boutique Hotel.

powerful PMS with swift customer service swift customer service, available 24/7 incl weekends. Reply rate is usually within an hour, which is phenomenal for a customer service in this industry! hostify itself has all necessary features to manage multiple properties across all essential OTAs and allows to integrate with most of the existing services in the industry (pricing tools, upsell services, etc). Realtime sync between calendars on different channels, no double bookings issues. You can meet them in person on trade shows and request features to be implemented. Using hostify since 2019.