Work & Living GmbH
PLpowerful PMS with swift customer service swift customer service, available 24/7 incl weekends. Reply rate is usually within an hour, which is phenomenal for a customer service in this industry! hostify itself has all necessary features to manage multiple properties across all essential OTAs and allows to integrate with most of the existing services in the industry (pricing tools, upsell services, etc). Realtime sync between calendars on different channels, no double bookings issues. You can meet them in person on trade shows and request features to be implemented. Using hostify since 2019.
Claire
NZChallenges with Software and Support: A Year-Long Customer Experiencecompany… I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their policy on account cancellation; it cannot be done online and requires manual intervention. Despite being told that the sales support team would contact me regarding this, I've received no communication. As a result, I'm now forced to involve my bank to pursue a chargeback.
Mónica Burgos Gómez
ESAll in one: Best PMS Makes everything much easier. Available 24 hours a day. It has everything you need to manage the different properties much easier. The price-quality ratio is also very good.
Michelle
ESReally good and robust software Really good and robust software. I'm happy to have automated my business with Hostify and now I don't need to go between multiples channels to get things done. Their team is really helpful and competent and the support is available 24/7 (huge pro).
Pedro Reis
GBBest PMS Fantatic software, the customer service is great and the price is the best price available in the market. I have done an extensive research about pmss and I can say Hostify is comparable to guesty, eviivo and zeevou at a fraction of the price.