Tom
GBOMG, I cannot tell you how bad this system adn customer support is! I went through their sales process, set up my account, ran it for a week. One of my biggest gripes was the customer service, I should say LACK OF CUSTOMER SERVICE. Their sales guy assured me that was because it was a trial account and paying customers get quick responses. Uh, not sure how else to put this but he lied. Same non-response after they took the money. After a week I realized this system is woefully inadequate for my needs, I have twenty listings and the triggers were way off, like by hours and in some cases did not work, the system is very difficult on mobile and in general has some of the worst latency I have ever experienced from a Saas provider of any industry. I lost thousands in bookings from trying them out. I went back to my old provider and was back in business. Then to compound the issue, I could not get them to answer me to cancel. It has been several months, and they still bill me, they do not respond to me and locked me out of my account but they bill me. I disputed the charge with my cc and and they have not responded to them either. This was a complete waste of my time and very disappointing. Bottom line, SAVE YOUR TIME and look elsewhere, this system is abysmal.
Mati Gomez Ibañez
ESExcellent PMS Hostify is an excellent web hosting platform that offers a wide range of services for hosting websites of any size and complexity. I have been using Hostify for some time now and I am very impressed with the quality and reliability of their service. One of the things I like most about Hostify is the ease of use of their control panel. Even if you are a newbie to web hosting, Hostify's intuitive and easy-to-use control panel will guide you through every step of the setup process. In addition, Hostify's technical support is exceptional, with a team of experts always ready to help you at any time of the day or night.
Mónica Burgos Gómez
ESAll in one: Best PMS Makes everything much easier. Available 24 hours a day. It has everything you need to manage the different properties much easier. The price-quality ratio is also very good.
Xenia
PTThe biggest problem is this app is…very slow I'm sharing an update on my Hostify experience. Firstly, I want to express my genuine appreciation for the commendable support efforts. However, the problem with undelivered/disappearing messages still persist. Regrettably, I contact support less often now, prioritizing immediate client assistance over constant outreach for support. I want to bring to the attention an interaction I had with the manager regarding my concerns. While I truly appreciate the manager's willingness to address and resolve the issues by suggesting direct communication, during our conversation, the manager requested that I delete my negative comments, adding that I should keep them only if it makes me feel good about myself, which left me feel uncomfortable with a sense of psychological pressure, as I believe everyone should be able to share their true thoughts openly. Unfortunately, this experience has left me with a more negative perception of the app and overall user experience. I believe open and constructive communication is crucial, and I hope Hostify can address these issues transparently and ensure a more comfortable experience for all users. Best regards,
Rosario
ESNo more overbookings! With Hostify we've reduced our time spent handling bookings and manual payments. We don’t have to stay on top of those bookings and collect the payments manually anymore. Hostify we can keep information uniform on all booking websites automatically. And forget about overbookings! I also love the Multicalendar because it gives us a great overview of past, current and future bookings.