My account manager is the BEST I like the UX, even thought is not that easy to use. The attention I´ve received from my account manager is trully the best. I´ve had a couple of issues though: 1) The Stripe Integration is not working for me, 90% of all my reservations are marked as failed o error 2) The TASKs plataform does not work at all, every time my staff tries to use it, the app closes, the checklists are to short, only 10 items and is very slow.

User Friendly Software They have a very good software. User friendly. Has help me a lot with my business

24/7 Customer service…really!? 24/7 Customer service is what is advertised and the initial reply always states “We typically reply in a few minutes” but their call center is located in Indonesia or somewhere so there is ALWAYS a delayed response and the Hostify calendar is behind by 1 Day and they are not available on weekends. Recent mixup in pricing was so badly mishandled by Hostify staff that weeks passed before someone from their support team finally responded directly with a ‘take it or leave it’ attitude. The Hostify ‘Housekeeping’ notification feature is misleading and offers a week-to-week update only; unfortunately, my housekeeping teams must plan their calendars a month in advance at a minimum. I have requested this fix numerous times but there has been no response. For $100/mo, I am not impressed. Hostify seems better suited to a small boutique Hotel.

The very best of all I tested Estoy usando Hostify durante 6 meses y ya no sabría trabajar sin esta aplicación. Es sencilla, intuitiva y la mas completa que he visto. Además, la ayuda de sus formadores es genial. Anteriormente probé otras aplicaciones y nunca tan completas ni amigables.

Finally a great experience with a PMS! Finally a great experience with a PMS! Thank you for being always available to help during the integration last year and now every time is needed.