Terrible Tech Support Takes days to address a simple issue. Very slow to respond.

Where is the good support Where is the good support? I have automatic payments activated and still my server was closed because no payment. That's not the issue. I wouldn't give a bad review because of this. The problem starts later when I try to reach out the support. In the moment of writing it is the 14th hour of waiting. Wrote couple of times and the answers are - in the next 45 minutes, as soon as possible, thank you for your patience. 14 hours. Two of my players went to play at another server. The server is going great, but the 45 minutes yesterday, that are actually 14 hours for now.. Where is the good support? Really sad about this!

An Excellent Host! I don't know where all this bad reviews are coming from. Honestly I feel they are a bit pricey(with their latest promo, they are closing the gap), comparing with other services hosting in Singapore. But boy do they deliver when it comes to customer support. They help address issues on lags, help me config things, provide me with great suggestions, basically anyway they can help me they try their best. If they cant, which is rare, they point me in the right direction. Thanks always to Bill, Sam(if that's their real name.) and the whole team. Its been just over 2 years now hosting with them.

thx u thx u Steep prices. Not a bad support service. Norm equipment. I will still use it!

Recommended Good Prices. Excellent Speed. Fast Support Response.