HFT - loyal, reliable, and family owned Been through thick and thin with HFT, since first getting their Basic Value Wireless back in 2018. They hooked me up with fiber in 2020, in an area where cellular service is spotty at best, and the only other Internet option is satellite. They've had their ups and downs over the past 5 years, and I stuck through it, even volunteering my own time and experience in the business to aid their efforts to bring reliable Internet service to the rural areas of Central Texas. They are a small, woman/family owned business. With a small crew of less than 20 (often less than 10), they service a couple hundred subscribers. Working the industry since my days in the Navy, I am amazed at how well their service works considering the normal reliability of LoS service. Some may complain when service goes down, or when it takes a like longer than they like to get replies to their concerns. I always remember how many employees they have when it takes longer than normal, and just use the ticketing system to it's fullest, posting to ask for updates on any open ticket in the system. It's the best way to communicate outside the chat system they also have in place. Looking forward to watching them rise above any issues that come their way, as I've been through my years as a loyal subscriber.

Horrible Customer Support Horrible Customer Support Live subscriber support DOES NOT EXIST!!!! JUST HORRIBLE. EMAIL SUPPORT IS JUST AS BAD. They still have not updated me on the FiberCut. This was 1 week ago and I have sent 3 emails.

HFY internet works great at our house. HFT internet service has been great for us. It is fast enough to stream all the TV we watch and it’s very reliable, especially considering it is wireless broadband and high winds and sometimes heavy rain can cause blips in the service. But those are rare for us. They are a small company and have struggled to find reliable help, so sometimes response times may be delayed. However I have had service with big ISP's in urban areas, and it’s at least 2 weeks to get a service call. Overall we have been happy with Hyper Fusion and wish them continued success.

Nice and free connection if you would… Nice and free connection if you would like to use it securlly...

I absolutely love Hyperfusion I absolutely love Hyperfusion. They provide excellent customer service, have excellent Internet service and will help out the community.