Chris McVay
JPSpeedy efficiency. I have encountered problems a few times since joining Ultra VPN and each time I have found the customer service personnel to be extremely helpful. I would highlight their tenacity since they keep going with a never-ending variety of suggested solutions until the problem is solved. Add to that the speed of their response and you have an ideal service.
JoDee Z
GBA happy customer, across the board. I have nothing but good things to say about the help I received today from the reps at Zander UltraVPN. It took two chats, one with Percival M. and one with Carl J. I also had need to contact a phone rep. (Conrad) near the end of my problem solving adventure. Being a novice in navigating computer issues, I needed a lot of help. All of the reps. I encountered were friendly, patient, and more than willing to make sure everything was in order. My sincerest appreciation goes out to all of you. You need to talk to the 'powers that be' about getting a raise! ;)
Artieone
AUThis is a good service but bandwidth is poor This is a good service and connects to the BBC. However, the bandwidth is not enough to play a programme without the circle of death appearing about four or five times an hour, which is annoying. BBC often states that we don't have enough bandwidth to play the programme. Express VPN works on all sites and does give you a good amount of bandwidth so you can watch other channels.
Sina
IRThanks for your Support Super easy to use, very user friendly and definitely worth the money. connection was fast and strong. strongly recommend. Also very good customer support Thanks from Iranian people with love.
Robb Lentz
GBTechnical Support That Helped I had some technical issues with renewing my UltraVPN subscription. When I realized that I could not fix the problem myself, I contacted the company via email. I had a number of email exchanges with different individuals in their customer service and was "made right". The staff responded in a reasonable time frame and obviously wanted me to be satisfied. In the end, I am. I give 4-stars solely based on the need to seek out help and being unable to be to take care of things myself.