A. Walker
GBGreat tech support from UltraVPN We use Zander Identity theft protection so we decided to try UltraVPN in connection with it. We have all our phones and computers connected with UultraVPN. My phone wasn’t connecting so I asked UltraVPN tech support for help. They got right on and now my phone is connecting fast and all our devices are protected! Thank you Zander and UltraVPN!
B. Erdogan
DEGreat forthcoming customer service Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.
Scott Keeshin
GBThis Company fraudulently charged my… This Company fraudulently charged my credit card for an alleged subscription without my request, consent or authority! This is THEFT! Then I requested a refund and cancellation, and it sends back an email asking for more detailed credit card info!! THESE PEOPLE ARE THIEVES & SCAMMERS!!
wf ronald
GBI am completely new to VPNs and being… I am completely new to VPNs and being older and less and less tech-savvy, I needed a little help. I received notes and letters from several people. I am finally comfortable with having this on my computer.
Michael
GBRefund I subscribed to UltraVPN but unfortunately it didn't work in certain locations. I contacted them to cancel my subscription, when I eventually gave them the correct information about my account they refunded me the next day. Excellent customer service who went above and beyond to help me. Very satisfied with their overall service.