PMaher
GBRequest to cancel subscription without quibble. They responded to a request to cancel my subscription very quickly and with grace. No quibbling from them. I cancelled as I would no longer have a laptop at home. Cheers Paul Maher
Michael
GBRefund I subscribed to UltraVPN but unfortunately it didn't work in certain locations. I contacted them to cancel my subscription, when I eventually gave them the correct information about my account they refunded me the next day. Excellent customer service who went above and beyond to help me. Very satisfied with their overall service.
B. Erdogan
DEGreat forthcoming customer service Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.
Haylee
GBGood customer service I couldn't get UltraVPN to work with a particular service, so it turned out not to be suitable for my needs. Their customer service tried to troubleshoot but they were true to their word; cancelled and fully refunded with no problems. Would gladly recommend/use for future if needs changed.
Scott Keeshin
GBThis Company fraudulently charged my… This Company fraudulently charged my credit card for an alleged subscription without my request, consent or authority! This is THEFT! Then I requested a refund and cancellation, and it sends back an email asking for more detailed credit card info!! THESE PEOPLE ARE THIEVES & SCAMMERS!!