Robb Lentz
GBTechnical Support That Helped I had some technical issues with renewing my UltraVPN subscription. When I realized that I could not fix the problem myself, I contacted the company via email. I had a number of email exchanges with different individuals in their customer service and was "made right". The staff responded in a reasonable time frame and obviously wanted me to be satisfied. In the end, I am. I give 4-stars solely based on the need to seek out help and being unable to be to take care of things myself.
Michael
GBRefund I subscribed to UltraVPN but unfortunately it didn't work in certain locations. I contacted them to cancel my subscription, when I eventually gave them the correct information about my account they refunded me the next day. Excellent customer service who went above and beyond to help me. Very satisfied with their overall service.
Sina
IRThanks for your Support Super easy to use, very user friendly and definitely worth the money. connection was fast and strong. strongly recommend. Also very good customer support Thanks from Iranian people with love.
David Brackin
GBUltraVPS staff responded quickly to my need UltraVPS staff responded to my issue email quickly and gave an answer to what I needed to do in an easy to understand and implement way. I've now contacted UltraVPN twice for help both times answers came quickly.
Proud-Infidel
IEUltra VPN will not cancel your… This VPN will not cancel your subscription and will continually steal money from your account at much higher rates than they advertise for their "service". Avoid and do not even send them your card details as their 30 day free trial is a scam