Michael
GBRefund I subscribed to UltraVPN but unfortunately it didn't work in certain locations. I contacted them to cancel my subscription, when I eventually gave them the correct information about my account they refunded me the next day. Excellent customer service who went above and beyond to help me. Very satisfied with their overall service.
Robb Lentz
GBTechnical Support That Helped I had some technical issues with renewing my UltraVPN subscription. When I realized that I could not fix the problem myself, I contacted the company via email. I had a number of email exchanges with different individuals in their customer service and was "made right". The staff responded in a reasonable time frame and obviously wanted me to be satisfied. In the end, I am. I give 4-stars solely based on the need to seek out help and being unable to be to take care of things myself.
Maria Clement
NZTwo issues Two issues: 1) too many attempt to divert (Push Now etc), whether ads or not - all of which my computer security is blocking malicious material from. Your site doesn't feel very safe. 2) I'm a big fan of British series, but many seem to be missing episodes on all your servers. I'd rather the series wasn't listed if it isn't all there - it's really frustrating. But thanks for the amazing, up-to-date selection - what a range!
Randy
GBAbsolutely no support can never speak… Absolutely no support can never speak to a support tech just email work around 3 times told them iOS iphone keep getting do this on your computer, bon had to constantly reloaded worked great when loaded has not worked in over a week and no human to call . On phone take couple of mins to fix
David Brackin
GBUltraVPS staff responded quickly to my need UltraVPS staff responded to my issue email quickly and gave an answer to what I needed to do in an easy to understand and implement way. I've now contacted UltraVPN twice for help both times answers came quickly.