Robb Lentz
GBTechnical Support That Helped I had some technical issues with renewing my UltraVPN subscription. When I realized that I could not fix the problem myself, I contacted the company via email. I had a number of email exchanges with different individuals in their customer service and was "made right". The staff responded in a reasonable time frame and obviously wanted me to be satisfied. In the end, I am. I give 4-stars solely based on the need to seek out help and being unable to be to take care of things myself.
Randy
GBAbsolutely no support can never speak… Absolutely no support can never speak to a support tech just email work around 3 times told them iOS iphone keep getting do this on your computer, bon had to constantly reloaded worked great when loaded has not worked in over a week and no human to call . On phone take couple of mins to fix
A. Walker
GBGreat tech support from UltraVPN We use Zander Identity theft protection so we decided to try UltraVPN in connection with it. We have all our phones and computers connected with UultraVPN. My phone wasn’t connecting so I asked UltraVPN tech support for help. They got right on and now my phone is connecting fast and all our devices are protected! Thank you Zander and UltraVPN!
Igor
HRGood customer service! I asked for a refund after buying subscription not knowing that it does not have app for Fire TV and they kindly replied and refunded me.
B. Erdogan
DEGreat forthcoming customer service Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.