B. Erdogan
DEGreat forthcoming customer service Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.
Chris McVay
JPSpeedy efficiency. I have encountered problems a few times since joining Ultra VPN and each time I have found the customer service personnel to be extremely helpful. I would highlight their tenacity since they keep going with a never-ending variety of suggested solutions until the problem is solved. Add to that the speed of their response and you have an ideal service.
Messagere Nicole B
CAc'est super c'est super, je me sais plus protégé maintenant et ma connexion est plus stable avec netflix . merci My connection is more stable now with netflix and I feel that my computer is more protected, it is super .. thank you
john
GBI have not been able to get the VPN… I have not been able to get the VPN connection up and running after multiple downloads, deletions and hours of trying. It actually blocks all other wifi options from accessing the internet. The tech support phone number tells you to "send an email". The online chat feature does not open. There is no way to reach tech support in a timely period.
Igor
HRGood customer service! I asked for a refund after buying subscription not knowing that it does not have app for Fire TV and they kindly replied and refunded me.