john
GBI have not been able to get the VPN… I have not been able to get the VPN connection up and running after multiple downloads, deletions and hours of trying. It actually blocks all other wifi options from accessing the internet. The tech support phone number tells you to "send an email". The online chat feature does not open. There is no way to reach tech support in a timely period.
Chris McVay
JPSpeedy efficiency. I have encountered problems a few times since joining Ultra VPN and each time I have found the customer service personnel to be extremely helpful. I would highlight their tenacity since they keep going with a never-ending variety of suggested solutions until the problem is solved. Add to that the speed of their response and you have an ideal service.
Scott Keeshin
GBThis Company fraudulently charged my… This Company fraudulently charged my credit card for an alleged subscription without my request, consent or authority! This is THEFT! Then I requested a refund and cancellation, and it sends back an email asking for more detailed credit card info!! THESE PEOPLE ARE THIEVES & SCAMMERS!!
Haylee
GBGood customer service I couldn't get UltraVPN to work with a particular service, so it turned out not to be suitable for my needs. Their customer service tried to troubleshoot but they were true to their word; cancelled and fully refunded with no problems. Would gladly recommend/use for future if needs changed.
Messagere Nicole B
CAc'est super c'est super, je me sais plus protégé maintenant et ma connexion est plus stable avec netflix . merci My connection is more stable now with netflix and I feel that my computer is more protected, it is super .. thank you