JoDee Z
GBA happy customer, across the board. I have nothing but good things to say about the help I received today from the reps at Zander UltraVPN. It took two chats, one with Percival M. and one with Carl J. I also had need to contact a phone rep. (Conrad) near the end of my problem solving adventure. Being a novice in navigating computer issues, I needed a lot of help. All of the reps. I encountered were friendly, patient, and more than willing to make sure everything was in order. My sincerest appreciation goes out to all of you. You need to talk to the 'powers that be' about getting a raise! ;)
Artieone
AUThis is a good service but bandwidth is poor This is a good service and connects to the BBC. However, the bandwidth is not enough to play a programme without the circle of death appearing about four or five times an hour, which is annoying. BBC often states that we don't have enough bandwidth to play the programme. Express VPN works on all sites and does give you a good amount of bandwidth so you can watch other channels.
Robb Lentz
GBTechnical Support That Helped I had some technical issues with renewing my UltraVPN subscription. When I realized that I could not fix the problem myself, I contacted the company via email. I had a number of email exchanges with different individuals in their customer service and was "made right". The staff responded in a reasonable time frame and obviously wanted me to be satisfied. In the end, I am. I give 4-stars solely based on the need to seek out help and being unable to be to take care of things myself.
Proud-Infidel
IEUltra VPN will not cancel your… This VPN will not cancel your subscription and will continually steal money from your account at much higher rates than they advertise for their "service". Avoid and do not even send them your card details as their 30 day free trial is a scam
Igor
HRGood customer service! I asked for a refund after buying subscription not knowing that it does not have app for Fire TV and they kindly replied and refunded me.