Robb Lentz
GBTechnical Support That Helped I had some technical issues with renewing my UltraVPN subscription. When I realized that I could not fix the problem myself, I contacted the company via email. I had a number of email exchanges with different individuals in their customer service and was "made right". The staff responded in a reasonable time frame and obviously wanted me to be satisfied. In the end, I am. I give 4-stars solely based on the need to seek out help and being unable to be to take care of things myself.
Proud-Infidel
IEUltra VPN will not cancel your… This VPN will not cancel your subscription and will continually steal money from your account at much higher rates than they advertise for their "service". Avoid and do not even send them your card details as their 30 day free trial is a scam
Igor
HRGood customer service! I asked for a refund after buying subscription not knowing that it does not have app for Fire TV and they kindly replied and refunded me.
Artieone
AUThis is a good service but bandwidth is poor This is a good service and connects to the BBC. However, the bandwidth is not enough to play a programme without the circle of death appearing about four or five times an hour, which is annoying. BBC often states that we don't have enough bandwidth to play the programme. Express VPN works on all sites and does give you a good amount of bandwidth so you can watch other channels.
B. Erdogan
DEGreat forthcoming customer service Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.