Haylee
GBGood customer service I couldn't get UltraVPN to work with a particular service, so it turned out not to be suitable for my needs. Their customer service tried to troubleshoot but they were true to their word; cancelled and fully refunded with no problems. Would gladly recommend/use for future if needs changed.
Igor
HRGood customer service! I asked for a refund after buying subscription not knowing that it does not have app for Fire TV and they kindly replied and refunded me.
DeeDeeification
DEThis company is absolutely horrible and… This company is absolutely horrible and I would not recommend them. Once I had already paid for their services, it was determined that they did not provide VPN services for television viewing. In light of trying to cancel their services well within the 30-day trial period, this did not happen. Finally, I was able to speak to a representative, but unfortunately it was after the 30 days and all the rep could do was recommend that I use the service with other mediums. I live overseas and only needed it for watching TV. I work in an electronics store and I will definitely recommend to my customers that any other company is more reputable!
Maria Clement
NZTwo issues Two issues: 1) too many attempt to divert (Push Now etc), whether ads or not - all of which my computer security is blocking malicious material from. Your site doesn't feel very safe. 2) I'm a big fan of British series, but many seem to be missing episodes on all your servers. I'd rather the series wasn't listed if it isn't all there - it's really frustrating. But thanks for the amazing, up-to-date selection - what a range!
PMaher
GBRequest to cancel subscription without quibble. They responded to a request to cancel my subscription very quickly and with grace. No quibbling from them. I cancelled as I would no longer have a laptop at home. Cheers Paul Maher