Chris McVay
JPSpeedy efficiency. I have encountered problems a few times since joining Ultra VPN and each time I have found the customer service personnel to be extremely helpful. I would highlight their tenacity since they keep going with a never-ending variety of suggested solutions until the problem is solved. Add to that the speed of their response and you have an ideal service.
PMaher
GBRequest to cancel subscription without quibble. They responded to a request to cancel my subscription very quickly and with grace. No quibbling from them. I cancelled as I would no longer have a laptop at home. Cheers Paul Maher
JoDee Z
GBA happy customer, across the board. I have nothing but good things to say about the help I received today from the reps at Zander UltraVPN. It took two chats, one with Percival M. and one with Carl J. I also had need to contact a phone rep. (Conrad) near the end of my problem solving adventure. Being a novice in navigating computer issues, I needed a lot of help. All of the reps. I encountered were friendly, patient, and more than willing to make sure everything was in order. My sincerest appreciation goes out to all of you. You need to talk to the 'powers that be' about getting a raise! ;)
Sina
IRThanks for your Support Super easy to use, very user friendly and definitely worth the money. connection was fast and strong. strongly recommend. Also very good customer support Thanks from Iranian people with love.
B. Erdogan
DEGreat forthcoming customer service Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.