After 6 days, no unlock!! I was quoted 3 days max. To unlock my phone, or my money back. After 4 days I tried to call them and the number was out of service. I emailed them and never got a response. On their "chat" on their website, I was clearly talking to a computer. They just kept saying they will email me when the phone is unlocked, and to send any concerns to support to support@ gsmliberty.net After 6 days of no response from them, they emailed me telling me its unlocked. I spend the next 8 hours trying to get the unlock to work, they said plugging it into iTunes and updating my software is all it took. Needless to say I went to a professional and my phone was indeed still locked. I had to pay someone in town double the price to unlock. Dont use this website, they dont even have working phones!!!!

Very Disappointing Live chat guy cut off the chat when I challenged him too much about honouring their guarantee. They did not deliver in the time stated which goes against the guarantee, but would not admit it. I tried calling the support numbers but they don't work. My bad for not checking more thoroughly before using them. BE SMART! DON'T USE GSMLIBERTY!

Incompetent customer service. AVOID!!!! The poorest company I have ever dealt with. They list phones they can't actually unlock, take your money, then refuse to respond to any emails asking for help or refunds. I'm sure they can get the job done sometimes, as long as "getting the job done" does not require any interaction. I wish I'd read the many shocking reviews these charlatans have, but I didn't check and appear to have paid the price. The really sickening thing is that most of these positive reviews on here are clearly written by employees of GSMliberty and should be removed

Galaxy S4 from Fido - worked like a charm! Purchased the unlock code through PayPal, received it one day later by email (they had initially quoted 7-8 hrs but no big deal), entered the code in the phone and 2s later I was using a Bell Canada SIM card on an unlocked phone. Everything went flawlessly and I highly recommend GSMliberty.

Got the job done, best service available online. There were some minor technical issues in the process (some on my end and some on theirs), but the code worked like a charm and their customer service did everything they could to ensure that I was satisfied. I would recommend email or chat support over phone support if you have any issues.