It worked for one day It worked for one day. After that the start/stop button became completely unresponsive and the log was useless. After a few days, I just kept getting auth error when I know the username and password were valid and had not changed. They really expect people to pay for this quality of service?

dont waste your time with them, they are unreliable now. and overpriced 6 years ago this vpn was awesome. now they are unreliable. it has continually gotten worse. i had on too many occasions verified that the vpn was not operating, while it deceptively confirmed it was. simple check to online sites that verify ip addresses made it very clear when it was and was not working. this experience happened far too often. this company also autobills and you have to remove your card or they will keep doing it, theres no box to check or opt out option. i would recommend a better service, like surfshark. its cheaper too. Update june 15 2019...These people contacted me acting concerned but the vpn still sucks... Says connected but shows local ip lolol these guys just suck now.

Used profanity and was very rude Used profanity and was very rude during a support email. If they are that unprofessional in their emails, I wonder how they're handling your data. STAY AWAY.

So far I've been loving it and it… So far I've been loving it and it really does give you a different IP address as I have checked myself to make sure I am protected and it does. For the price you cannot beat it unlike other VPN services that charge an arm and a leg.

Unprofessional customer service and double-digit IQ tech help I asked for some help with a technical problem as the system did not accept my credentials, randomly. Naturally, this was my problem. I was told to fk off by customer service after repeated inquiries. So I did.