sometimes if i walk away and something… sometimes if i walk away and something glitches like a code of some sort after being on for long periods of time it will not have a solid connection and therefor not be working. Ive had this happen 3 times now and each time ive received a warning from ATT&T for my online traffic P2P. Not cool. Please implement someway for the pprogram to directly control the internet/wifi to where if the program stops working the internet connection will not stay connected. This would help prevent the IP from seeing what it is we are doing if the program happens to stop working.

Used profanity and was very rude Used profanity and was very rude during a support email. If they are that unprofessional in their emails, I wonder how they're handling your data. STAY AWAY.

dont waste your time with them, they are unreliable now. and overpriced 6 years ago this vpn was awesome. now they are unreliable. it has continually gotten worse. i had on too many occasions verified that the vpn was not operating, while it deceptively confirmed it was. simple check to online sites that verify ip addresses made it very clear when it was and was not working. this experience happened far too often. this company also autobills and you have to remove your card or they will keep doing it, theres no box to check or opt out option. i would recommend a better service, like surfshark. its cheaper too. Update june 15 2019...These people contacted me acting concerned but the vpn still sucks... Says connected but shows local ip lolol these guys just suck now.

It worked for one day It worked for one day. After that the start/stop button became completely unresponsive and the log was useless. After a few days, I just kept getting auth error when I know the username and password were valid and had not changed. They really expect people to pay for this quality of service?

So far I've been loving it and it… So far I've been loving it and it really does give you a different IP address as I have checked myself to make sure I am protected and it does. For the price you cannot beat it unlike other VPN services that charge an arm and a leg.