Excellent platform and great customer service Excellent platform and great customer support. We offer podcasts for one of the most diverse group of professionals in the U.S. Our subscribers have very much enjoyed receiving our newsletters through this platform.

*CANNOT CANCEL SUBSCRIPTION* *CANNOT CANCEL SUBSCRIPTION* In a nutshell, got billed for a subscription I cannot cancel. Sent email to support a few days ago but received no reply. (Support request ID: #50393, #50410) I still cannot cancel my subscription today so I'm sending a third support request today, let's see if they reply. If I can't cancel means I will be billed every month for a service I don't use anymore.

Best feature set by far The best email newsletter platform that I’ve ever used. We run programs with a lot of the old stuffy industry players and Beehiiv has a far better tech stack (and customer support) than all of them.

too much bad service too much bad service. suspend account without any reason. trying to contact they didn't fix it. don't buy it

Overpriced and Missing Features Beehiiv tries hard to be the 'Apple' of newsletters. Premium price. Focus on being 'user friendly'. Tons of missing customization features. Some of the most basic features like ask for a subscriber's first name when the sign up to your newsletter... are missing! Automated email sequences, which are either free with other providers until 1000 subscribers, or cost like $15/month on a basic plan... are only available on Beehiiv's $99/month plan. I personally spent a month on their 'free plan' setting things up, just to find out a lot of basic functions of email tools were simply not available, because... I'm not sure why. Also their email automation I spent time setting up, now I can only access if I pay the 99/month. but for that price, I don't really get the features I want. I cant even get access to the emails I created in there, to move them to a different platform. So frustrating. I guess they think it's cool to limit functionality? Feels more focused or exclusive? To me, it's just weird. And I'm an Apple user for the record!