Matt
GBNewsletter Junkie… Platform seems like it is in ultra-beta mode and we all are the testers. Customer support is a little slow given the lack of platform functionality and ease of use. I will say I am going to stay with this for as long as I can because I believe in the product. But once things start falling apart I will move to sub stack.
Maya Bakhai
GBA platform that keeps getting better! A platform that keeps getting better! Rarely have I subscribed to a software that I follow closely for product updates. Beehiiv is designed with the newsletter writer in mind. They have automated and templatized all the worst parts of being a creator - managing and finding advertising opportunities, tracking growth, referrals etc. so that you can focus on the most important part (the content). They let me migrate my newsletter over quickly. Their support team responds with any requests. and best of all there's a strong community of beehiiv writers that share resources and help promote new newsletters on the platform. 10/10 - everyone who switches over can never look back.
Jeremiah
SG*CANNOT CANCEL SUBSCRIPTION* *CANNOT CANCEL SUBSCRIPTION* In a nutshell, got billed for a subscription I cannot cancel. Sent email to support a few days ago but received no reply. (Support request ID: #50393, #50410) I still cannot cancel my subscription today so I'm sending a third support request today, let's see if they reply. If I can't cancel means I will be billed every month for a service I don't use anymore.
Smart Traffic
GBSupport is absolutely useless... Can't signup for a new account because they give you a 461 Error about a VPN. I don't use a VPN and everyone is getting this notice - just check Reddit complaints. Then I use my phone to signup and they say to confirm on the email, which never arrives after multiple attempts. Support is absolutely useless, who will run you in circles and never listens to anything you say. You'll waste 2 days of your life just trying to get the stupid account. And, then the fact you have to whitelist their confirmation email because its considered SPAM from an email company is insane! Go the other way!
Runi Mahmud
BDtoo much bad service too much bad service. suspend account without any reason. trying to contact they didn't fix it. don't buy it