Newsletter Junkie… Platform seems like it is in ultra-beta mode and we all are the testers. Customer support is a little slow given the lack of platform functionality and ease of use. I will say I am going to stay with this for as long as I can because I believe in the product. But once things start falling apart I will move to sub stack.

A platform that keeps getting better! A platform that keeps getting better! Rarely have I subscribed to a software that I follow closely for product updates. Beehiiv is designed with the newsletter writer in mind. They have automated and templatized all the worst parts of being a creator - managing and finding advertising opportunities, tracking growth, referrals etc. so that you can focus on the most important part (the content). They let me migrate my newsletter over quickly. Their support team responds with any requests. and best of all there's a strong community of beehiiv writers that share resources and help promote new newsletters on the platform. 10/10 - everyone who switches over can never look back.

Overpriced and Missing Features Beehiiv tries hard to be the 'Apple' of newsletters. Premium price. Focus on being 'user friendly'. Tons of missing customization features. Some of the most basic features like ask for a subscriber's first name when the sign up to your newsletter... are missing! Automated email sequences, which are either free with other providers until 1000 subscribers, or cost like $15/month on a basic plan... are only available on Beehiiv's $99/month plan. I personally spent a month on their 'free plan' setting things up, just to find out a lot of basic functions of email tools were simply not available, because... I'm not sure why. Also their email automation I spent time setting up, now I can only access if I pay the 99/month. but for that price, I don't really get the features I want. I cant even get access to the emails I created in there, to move them to a different platform. So frustrating. I guess they think it's cool to limit functionality? Feels more focused or exclusive? To me, it's just weird. And I'm an Apple user for the record!

Support is absolutely useless... Can't signup for a new account because they give you a 461 Error about a VPN. I don't use a VPN and everyone is getting this notice - just check Reddit complaints. Then I use my phone to signup and they say to confirm on the email, which never arrives after multiple attempts. Support is absolutely useless, who will run you in circles and never listens to anything you say. You'll waste 2 days of your life just trying to get the stupid account. And, then the fact you have to whitelist their confirmation email because its considered SPAM from an email company is insane! Go the other way!

*CANNOT CANCEL SUBSCRIPTION* *CANNOT CANCEL SUBSCRIPTION* In a nutshell, got billed for a subscription I cannot cancel. Sent email to support a few days ago but received no reply. (Support request ID: #50393, #50410) I still cannot cancel my subscription today so I'm sending a third support request today, let's see if they reply. If I can't cancel means I will be billed every month for a service I don't use anymore.