This is the worst experience I had ever… This is the worst experience I had ever in 10 years of business. The support member is very angry. There is no refund from them in case they didn't give you what you ordered. If you claim you refund they will threaten you by blacklisting you in the whole industry. They delivered to me services which are blacklisted in spamhaus, also, with wrong location, when I demanded to change the services or refund me in the same day, then refused and then accused me to be a spammer and they threaten to blacklisting me in the whole industry. I think I have right to demand changing bad quality delivred under 24 hours, but this unprofesional agent is very angry and have bad emotions against clients. I have proofs of this experience and conversations with links and screenshoots. Accusing people to be spammers without any proofs is a crime and unprofessional behaviour. Your response is a good example how you treat your clients after receiving money.

Prompt Resolution and Excellent Communication I want to thank Shawn M. Arcus and the SmartHost team for their quick resolution regarding a fund clearance issue with PayPal. Despite a delay, they proactively addressed the situation, manually updated the information, and ensured my funds were credited. Their responsiveness after my TrustPilot review was remarkable, showcasing their commitment to customer satisfaction. I appreciate the transparent communication and efforts put into resolving the matter promptly. I'm updating my review to reflect the positive experience and commend SmartHost for their dedication to customer support. Best regards,

the best hosting website the best hosting website. Especially thanks for support team (Mr Mahmoud). thank you so much

God forbid you need actual help God forbid you need actual help. This company, using the name Hosixy, is abusive to customers. The “support” told my client his site had infected files BUT refused to supply the results of the scan they allegedly did. Then, after I called them out for poor service, their “support” made the claim that had “just scanned and again found infected files” only this time they attached screenshots. Those screenshots showed the scan was done on 6/19, 2 weeks ago! Don’t use this company if you rely upon their help. FYI: the company has replied claiming the wrong company was reviewed. They are wrong. It was 100% them.

Storage VPS instances from SmartHost… Storage VPS instances from SmartHost are quite impressive, they have a solid fast performance, including native IPv6 address. Sales, Billing and Support departments are 100% managed by professionals. If you want to bring a serious upgrade to your business, SmartHost is the right choice.