LindaY
GBOutstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.
Ulf
SEUsed ElephantDrive with a great pleasure Used ElephantDrive with a great pleasure for many years as a cloud backup solution. Storage, up- and downloading files, photos etc has worked spot on as well as synching of files/folders from various locations. Also, the team providing the service are service minded and with a short response time!
John G
AUAMAZING support team and product! Elephant Drive support team (Daniel) went over and above to help restore data after my NAS drive was hacked and files compromised. This was all done in a very timely manner, and he helped me resolve a few issues I created for myself when restoring files. I would fully recommend Elephant Drive to anyone.
Brendan Pritikin
GBOverall A+; inexpensive, reliable, security-focused, great tech support Overall A+ since we signed up multiple years ago for price, data-protection policies, reliability, and tech support (plus app-integration with our network backup). ElephantDrive's app operates seamlessly on our Synology backup system (networked). We've never experienced an outage with their service, nor issues with data security, storage, reliability, etc. Technical support is proactive, too, and without a doubt some of the easiest people to work with in tech I've had to encounter in one way or another. The web interface is clean enough and with a few minutes of practice is easy to master. We'll keep using them for years to come, assuming their data protection policies stay as stringent as they currently are.
Consumer
GBEXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!