Used ElephantDrive with a great pleasure Used ElephantDrive with a great pleasure for many years as a cloud backup solution. Storage, up- and downloading files, photos etc has worked spot on as well as synching of files/folders from various locations. Also, the team providing the service are service minded and with a short response time!

Take renewal payments without any prior… Take renewal payments without any prior warning and when contested only offer a prorated refund. Will be taking up with bank. UPDATE AFTER ELEPHANTDRIVE REPLY It seems it takes a bad review to get your full refund, as 24 hours AFTER leaving this review they refunded the rest of the payment.

Overall A+; inexpensive, reliable, security-focused, great tech support Overall A+ since we signed up multiple years ago for price, data-protection policies, reliability, and tech support (plus app-integration with our network backup). ElephantDrive's app operates seamlessly on our Synology backup system (networked). We've never experienced an outage with their service, nor issues with data security, storage, reliability, etc. Technical support is proactive, too, and without a doubt some of the easiest people to work with in tech I've had to encounter in one way or another. The web interface is clean enough and with a few minutes of practice is easy to master. We'll keep using them for years to come, assuming their data protection policies stay as stringent as they currently are.

Great backup solution and great support I have used Elephantdrive for a couple of years for safety backup of photos from my NAS and other importent files from my laptop. I had some problem setting up a backup solution for my wife's windows account but that was swiftly solve by their committed and very friendly support. Excellent! /Fredrik

EXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!