Ste Kay
GBPeace of Mind! We have a QNAP with ElephantDrive backup, following a Ransomware attack against our QNAP device, facilitated by a QNAP issue, ElephantDrive helped us to get all our data back and up and running in a few short steps! Knowing we have this protection for our company data is one huge Peace of Mind step I would recommend anyone to take! Cloud backup may seem a lot of hassle but for mission critical data I would say are essential. Thank you ElephantDrive!
LindaY
GBOutstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.
Customer
AUThe support was amazing The support was amazing. I've not had such good support from a service organisation in a long long time. Highly recommend Elephant Drive and the team. Daniel the Customer Success Manager was exceptional.
Consumer
GBEXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!
Lawrence Everard
GBAppalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??