ElephantDrive

11845 W Olympic Blvd #1100, Los Angeles, CA 90064, 90064, Los Angeles, United States
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4.47
Based on 15 Reviews

5

86.67%

4

0.00%

3

0.00%

2

0.00%

1

13.33%
About ElephantDrive

ElephantDrive offers best-in-class Cloud Backup services, covering Backup, Sync and Share for individuals and small businesses alike. ElephantDrive's plans start at : - $10/mo for 1,000 GB for a Home subscription and - $20/mo for 1,000 GB for a business subscription With its focus on security, speed, reliability, and compatibility with NAS devices, the ElephantDrive team has developed the industry's most advanced software and leveraged the emerging cloud infrastructure.

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Consumer
GB

EXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!

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R Brun
GB

The support provided is superb The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.

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Lawrence Everard
GB

Appalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??

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LindaY
GB

Outstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.

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HeyNineteen
GB

Amazing customer service and tech support. I have to give ElephantDrive 5 stars even though the product didn't work for my needs. When I originally signed up customer technical support assisted with set up. When I discovered that the product would not do what I needed it to they were great is trying to assist it getting it to function. It wasn't services fault; it was my hardware setup. Anyway, after it was obvious I couldn't use the hardware, they were very understanding and gave me a more that reasonable refund. Great customer service and technical support is appreciated. They are quick to respond and easy to reach.

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