Rosanne Girton
GBPersonalized Service! I've been an ElephantDrive client for years, and when I started dual-booting Manjaro Linux (Arch-based) and Windows 10, I didn't want to build and install the "ElephantDrive" package in the repository without running it past the official team. They couldn't vouch for that one, since it wasn't their product, so they BUILT me one. I'm up and happily running with ElephantDrive backup now, no matter which OS I boot.
Lawrence Everard
GBAppalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??
Daniel Smith
GBTake renewal payments without any prior… Take renewal payments without any prior warning and when contested only offer a prorated refund. Will be taking up with bank. UPDATE AFTER ELEPHANTDRIVE REPLY It seems it takes a bad review to get your full refund, as 24 hours AFTER leaving this review they refunded the rest of the payment.
R Brun
GBThe support provided is superb The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.
Anton Tremp
CHUsing ElephantDrive against Ransomware attacks Using ElephantDrive since many years as an excellent tool for my Cloud Backups, which also protects against data loss in case of a Ransomware attack.