Ulf
SEUsed ElephantDrive with a great pleasure Used ElephantDrive with a great pleasure for many years as a cloud backup solution. Storage, up- and downloading files, photos etc has worked spot on as well as synching of files/folders from various locations. Also, the team providing the service are service minded and with a short response time!
HeyNineteen
GBAmazing customer service and tech support. I have to give ElephantDrive 5 stars even though the product didn't work for my needs. When I originally signed up customer technical support assisted with set up. When I discovered that the product would not do what I needed it to they were great is trying to assist it getting it to function. It wasn't services fault; it was my hardware setup. Anyway, after it was obvious I couldn't use the hardware, they were very understanding and gave me a more that reasonable refund. Great customer service and technical support is appreciated. They are quick to respond and easy to reach.
Fredrik Kindgren
SEGreat backup solution and great support I have used Elephantdrive for a couple of years for safety backup of photos from my NAS and other importent files from my laptop. I had some problem setting up a backup solution for my wife's windows account but that was swiftly solve by their committed and very friendly support. Excellent! /Fredrik
Consumer
GBEXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!
R Brun
GBThe support provided is superb The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.