Personalized Service! I've been an ElephantDrive client for years, and when I started dual-booting Manjaro Linux (Arch-based) and Windows 10, I didn't want to build and install the "ElephantDrive" package in the repository without running it past the official team. They couldn't vouch for that one, since it wasn't their product, so they BUILT me one. I'm up and happily running with ElephantDrive backup now, no matter which OS I boot.

Appalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??

The support was amazing The support was amazing. I've not had such good support from a service organisation in a long long time. Highly recommend Elephant Drive and the team. Daniel the Customer Success Manager was exceptional.

Outstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.

The support provided is superb The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.