R Brun
GBThe support provided is superb The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.
Consumer
GBEXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!
Daniel Smith
GBTake renewal payments without any prior… Take renewal payments without any prior warning and when contested only offer a prorated refund. Will be taking up with bank. UPDATE AFTER ELEPHANTDRIVE REPLY It seems it takes a bad review to get your full refund, as 24 hours AFTER leaving this review they refunded the rest of the payment.
Anton Tremp
CHUsing ElephantDrive against Ransomware attacks Using ElephantDrive since many years as an excellent tool for my Cloud Backups, which also protects against data loss in case of a Ransomware attack.
Customer
AUThe support was amazing The support was amazing. I've not had such good support from a service organisation in a long long time. Highly recommend Elephant Drive and the team. Daniel the Customer Success Manager was exceptional.