ElephantDrive

11845 W Olympic Blvd #1100, Los Angeles, CA 90064, 90064, Los Angeles, United States
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4.47
Based on 15 Reviews

5

86.67%

4

0.00%

3

0.00%

2

0.00%

1

13.33%
About ElephantDrive

ElephantDrive offers best-in-class Cloud Backup services, covering Backup, Sync and Share for individuals and small businesses alike. ElephantDrive's plans start at : - $10/mo for 1,000 GB for a Home subscription and - $20/mo for 1,000 GB for a business subscription With its focus on security, speed, reliability, and compatibility with NAS devices, the ElephantDrive team has developed the industry's most advanced software and leveraged the emerging cloud infrastructure.

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R Brun
GB

The support provided is superb The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.

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Lawrence Everard
GB

Appalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??

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Daniel Smith
GB

Take renewal payments without any prior… Take renewal payments without any prior warning and when contested only offer a prorated refund. Will be taking up with bank. UPDATE AFTER ELEPHANTDRIVE REPLY It seems it takes a bad review to get your full refund, as 24 hours AFTER leaving this review they refunded the rest of the payment.

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Fredrik Kindgren
SE

Great backup solution and great support I have used Elephantdrive for a couple of years for safety backup of photos from my NAS and other importent files from my laptop. I had some problem setting up a backup solution for my wife's windows account but that was swiftly solve by their committed and very friendly support. Excellent! /Fredrik

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Customer
AU

The support was amazing The support was amazing. I've not had such good support from a service organisation in a long long time. Highly recommend Elephant Drive and the team. Daniel the Customer Success Manager was exceptional.

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