The support was amazing The support was amazing. I've not had such good support from a service organisation in a long long time. Highly recommend Elephant Drive and the team. Daniel the Customer Success Manager was exceptional.

The support provided is superb The support provided is superb. I don't often need to contact Elephant Drive but when I do I receive a prompt, helpful and well-informed reply. It is very unusual to receive such a personal service these days, and the backup service provided is also very reliable.

Outstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.

AMAZING support team and product! Elephant Drive support team (Daniel) went over and above to help restore data after my NAS drive was hacked and files compromised. This was all done in a very timely manner, and he helped me resolve a few issues I created for myself when restoring files. I would fully recommend Elephant Drive to anyone.

Appalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??