Outstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.

Overall A+; inexpensive, reliable, security-focused, great tech support Overall A+ since we signed up multiple years ago for price, data-protection policies, reliability, and tech support (plus app-integration with our network backup). ElephantDrive's app operates seamlessly on our Synology backup system (networked). We've never experienced an outage with their service, nor issues with data security, storage, reliability, etc. Technical support is proactive, too, and without a doubt some of the easiest people to work with in tech I've had to encounter in one way or another. The web interface is clean enough and with a few minutes of practice is easy to master. We'll keep using them for years to come, assuming their data protection policies stay as stringent as they currently are.

Peace of Mind! We have a QNAP with ElephantDrive backup, following a Ransomware attack against our QNAP device, facilitated by a QNAP issue, ElephantDrive helped us to get all our data back and up and running in a few short steps! Knowing we have this protection for our company data is one huge Peace of Mind step I would recommend anyone to take! Cloud backup may seem a lot of hassle but for mission critical data I would say are essential. Thank you ElephantDrive!

EXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!

Amazing customer service and tech support. I have to give ElephantDrive 5 stars even though the product didn't work for my needs. When I originally signed up customer technical support assisted with set up. When I discovered that the product would not do what I needed it to they were great is trying to assist it getting it to function. It wasn't services fault; it was my hardware setup. Anyway, after it was obvious I couldn't use the hardware, they were very understanding and gave me a more that reasonable refund. Great customer service and technical support is appreciated. They are quick to respond and easy to reach.