Outstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.

Peace of Mind! We have a QNAP with ElephantDrive backup, following a Ransomware attack against our QNAP device, facilitated by a QNAP issue, ElephantDrive helped us to get all our data back and up and running in a few short steps! Knowing we have this protection for our company data is one huge Peace of Mind step I would recommend anyone to take! Cloud backup may seem a lot of hassle but for mission critical data I would say are essential. Thank you ElephantDrive!

Amazing customer service and tech support. I have to give ElephantDrive 5 stars even though the product didn't work for my needs. When I originally signed up customer technical support assisted with set up. When I discovered that the product would not do what I needed it to they were great is trying to assist it getting it to function. It wasn't services fault; it was my hardware setup. Anyway, after it was obvious I couldn't use the hardware, they were very understanding and gave me a more that reasonable refund. Great customer service and technical support is appreciated. They are quick to respond and easy to reach.

Take renewal payments without any prior… Take renewal payments without any prior warning and when contested only offer a prorated refund. Will be taking up with bank. UPDATE AFTER ELEPHANTDRIVE REPLY It seems it takes a bad review to get your full refund, as 24 hours AFTER leaving this review they refunded the rest of the payment.

Personalized Service! I've been an ElephantDrive client for years, and when I started dual-booting Manjaro Linux (Arch-based) and Windows 10, I didn't want to build and install the "ElephantDrive" package in the repository without running it past the official team. They couldn't vouch for that one, since it wasn't their product, so they BUILT me one. I'm up and happily running with ElephantDrive backup now, no matter which OS I boot.