Using ElephantDrive against Ransomware attacks Using ElephantDrive since many years as an excellent tool for my Cloud Backups, which also protects against data loss in case of a Ransomware attack.

Take renewal payments without any prior… Take renewal payments without any prior warning and when contested only offer a prorated refund. Will be taking up with bank. UPDATE AFTER ELEPHANTDRIVE REPLY It seems it takes a bad review to get your full refund, as 24 hours AFTER leaving this review they refunded the rest of the payment.

Overall A+; inexpensive, reliable, security-focused, great tech support Overall A+ since we signed up multiple years ago for price, data-protection policies, reliability, and tech support (plus app-integration with our network backup). ElephantDrive's app operates seamlessly on our Synology backup system (networked). We've never experienced an outage with their service, nor issues with data security, storage, reliability, etc. Technical support is proactive, too, and without a doubt some of the easiest people to work with in tech I've had to encounter in one way or another. The web interface is clean enough and with a few minutes of practice is easy to master. We'll keep using them for years to come, assuming their data protection policies stay as stringent as they currently are.

EXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!

Amazing customer service and tech support. I have to give ElephantDrive 5 stars even though the product didn't work for my needs. When I originally signed up customer technical support assisted with set up. When I discovered that the product would not do what I needed it to they were great is trying to assist it getting it to function. It wasn't services fault; it was my hardware setup. Anyway, after it was obvious I couldn't use the hardware, they were very understanding and gave me a more that reasonable refund. Great customer service and technical support is appreciated. They are quick to respond and easy to reach.