LindaY
GBOutstanding product and outstanding support This company provides outstanding support, along with an excellent product. I use it myself and for clients to backup and sync user computer files and NAS shared files on a QNAP. Support is quick, thorough, and always pleasant. No matter what my questions, they're very helpful. Elephant Drive works reliably and is very cost competitive. It's my #1 choice.
Consumer
GBEXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!
Customer
AUThe support was amazing The support was amazing. I've not had such good support from a service organisation in a long long time. Highly recommend Elephant Drive and the team. Daniel the Customer Success Manager was exceptional.
Ulf
SEUsed ElephantDrive with a great pleasure Used ElephantDrive with a great pleasure for many years as a cloud backup solution. Storage, up- and downloading files, photos etc has worked spot on as well as synching of files/folders from various locations. Also, the team providing the service are service minded and with a short response time!
Lawrence Everard
GBAppalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??