Lawrence Everard
GBAppalling levels of customer support Appalling levels of customer support. 5 days to respond to a message regarding backup that haven't been working for a considerable amount of time beggars belief. Perhaps, they might respond this negative review??
Customer
AUThe support was amazing The support was amazing. I've not had such good support from a service organisation in a long long time. Highly recommend Elephant Drive and the team. Daniel the Customer Success Manager was exceptional.
Consumer
GBEXCELLENT SERVICE!!! Just spent several days mailing a problem with Daniel....he was excellent and very patient with me...both my drives are now backing up!!!
Rosanne Girton
GBPersonalized Service! I've been an ElephantDrive client for years, and when I started dual-booting Manjaro Linux (Arch-based) and Windows 10, I didn't want to build and install the "ElephantDrive" package in the repository without running it past the official team. They couldn't vouch for that one, since it wasn't their product, so they BUILT me one. I'm up and happily running with ElephantDrive backup now, no matter which OS I boot.
Fredrik Kindgren
SEGreat backup solution and great support I have used Elephantdrive for a couple of years for safety backup of photos from my NAS and other importent files from my laptop. I had some problem setting up a backup solution for my wife's windows account but that was swiftly solve by their committed and very friendly support. Excellent! /Fredrik