Beware of “promotional giveaways” Beware of “promotional giveaways”. I have purchased the foot massager which only worked for a few months (just past their 90 days guarantee) however I was in a private Facebook group that Nooro has and they were having this giveaway and I was the recipient of a new massager. The catch is that you have to purchase it, furnish the order number and will receive a refund. Sounds good, right? Unfortunately after complying with the instructions for my refund, I am being ghosted by the Nooro representative. No response to my emails, deleting my post on FB and restricting access to the group. I emailed customer service and was informed that I would be contacted within 24 hours. That hasn’t happened and it’s been 3 days. I will now have to contact my bank and dispute this. I personally have better things to do with my time than be tracking down a refund that was promised to me in writing via an email. Beware people.

Customer Support I had the Nooro foot massager ,it worked very well but after a couple of days it stopped working. I do not know why or from what, but I called customer service and I let them know what happened and they immediately sent me a new one .. I was surprised and very happy because I suffer from Bad neuropathy pain in my feet and this foot massager was the only thing that gave me some relief.. I'm so glad that I have a new one. I've been using it twice a day ,and I also took out the lifetime warranty.. five stars all around for a good product and for very good customer service.. Thanks

Less tingling, Better balance I have been using the footpad for about a week. The tingling in the soles of my feet has begun reducing. Also, I was surprised when working out that my balance seems to have improved. Maybe the nerves in my feet are working better. I plan to continue using the Nooro and hope to experience continued improvement.

Horrible customer service!! Horrible customer service!!! It took me HOURS to get an address to send it back. I'm well within the "90 day full refund guarantee", but the company only wanted to refund 60%! NO!!! That's not what your guarantee states. DON'T BE SCAMMED BY THIS COMPANY. All they want is your money, and don't live up to their promises. I'm still fighting for the full refund... SHAME ON YOU Nooro!!

This is my second purchase of the foot… This is my second purchase of the foot massage the only thing was after about 3 months on my first purchase the ground plug that you attaché to the foot mat stop working it has helped my legs feel so much better that I had to order my second one because i mist it so much