First time user First time using Real Authentication. I love the suggested photo icons; they remind me what to consider when taking photos and have even helped me uncover some previously unknown hardware logos. Very fast turnaround time!

This company is a complete joke This company is a complete joke. I've authenticated a lot of items with them in the past and it was fine. This time around. I've had zero contact from for 2 days regarding 2 Hermes bags. I've messaged their chat several times and have been ignored. They have zero communication with customers for a service we entrust extremely high value items to. It's so offensive and extremely disrespectful to pass your 24 hour deadline to authenticate an item, ignore client questions for days on end. Terrible service. I'm still waiting for my authentication or refund!

I love the real authentication company I love the real authentication company. We have been using the real authentication company for three years and they have never failed us. We are so excited to be able to use this organization. We’ve even done social media posts about our experience and how we love using them check out our TikTok And you’ll see how we’ve posted about your services. You guys are awesome keep up the great work.

Accurate Assessment I had two (2) watch authentication services from Real Authentication. 1. A used Cartier watch I purchased locally which was determined "authentic". I sold this watch thru eBay and was determined "authentic" by another authenticator. 2. I purchased a used Cartier Ballon Bleu from Gr****ee, and was determined "counterfeit". Prior Real Authentication, Cartier store in South Coast Plaza, Costa Mesa, California, told me the bracelet is aftermarket. (Cartier did not open the watch) Based on my experiences, I think Real Authentication provided a very accurate service.

Avoid! I used to use them a lot at the beginning of my reselling business. However, they have gotten a lot of verdicts wrong. Where ended up having to get a second and even third opinion. They also are not accurate with their time. They have gone days and not provided an answer even after I send multiple messages. Avoid. There are many other authenticators who are more reputable that would appreciate your business.