ZERO CUSTOMER SERVICE I've emailed them multiple times, been about 20 days since my first email. I tagged them on twitter and I even bought twitter premium to message them and haven't had a single response. They've charged my card multiple times and yet the accoutn says the payment was unsuccessful. Know who doesn't? My bank statements. Noone ever answers customer service inquiries and though they SAY that there is a live chat option, it's nowhere to be found. If this keeps going on, I'm reporting them to the better business buerau.

The humaniser did not work at all The humaniser did not work at all, neighter did the detector and i paid for this version. They refused to help me out. Even worse It was detected by another detector

Not a happy customer I will probably keep using the tool to run AI detection but I DO NOT recommend it for rewriting your content. I tried several times and what I got as a result caused me more work instead of solving any problems. The output requires extensive proofreading and I need to insert important words back in for the content to make sense. It's a waste of time to bother with the "Humanizing" feature.

Support was very helpful! I accidentally made a mistake of creating multiple accounts for undetectable but Zoe from the live chat was very helpful and prompt in locating my accounts for me cos I forgot which email addresses I used. Good interaction, good service, been a customer for 3 months now, leaving a 5 star review to say thanks!!! :)

Support team is very accommodating and… Support team is very accommodating and patient with my request to find my account that I signed up from from months ago. They were able to find it and they were able to pause my monthly sub since I don't need it yet until the next 3 months. Thank you