Thanks for helping me find my account… Thanks for helping me find my account via the live chat - TY!

Support team is very accommodating and… Support team is very accommodating and patient with my request to find my account that I signed up from from months ago. They were able to find it and they were able to pause my monthly sub since I don't need it yet until the next 3 months. Thank you

HORRIBLE! Kidnapped on website cannot cancel HORRIBLE - Signed up for work writing and thought a useful tool for our college student who struggles with nuerodiverse writing issues. It was HORRIBLE. Humanized with periods in mid sentences! Of COURSE that would look human as no computer is that dumb! Went to cancel after the charge posted and it's a ROUND ABOUT of "verify your email" (which I've done.) Cannot get into the MANAGE account screen. Took a video should so I could CAPTURE a BRIEF screen that shows NO active account in red but it's charged my card. Had to call my card holder to prevent the subscription from renewing.

Really poor and unnecsarry Really poor and unnecsarry a simple chatbot prompt to change wording produces similar rates ! I had some issues with reoccurring billing, and the staff was very unhelpful.

I never signed up for this company and… I never signed up for this company and disputed two charges with my bank which was refunded back to me. Today I check my bank account and they charged me AGAIN!