Took money twice-no responses. Bought a licence to unlock a file. It worked fine but they charged me twice for it. I have sent them 4 messages requesting a refund for what is effectively a fraudulent transaction. ArdelixPay have sent similar requests. No responses to either of us. I suggest you think very carefully before paying this company any money for anything.

Five Forgotten Passwords… A friend had five Microsoft Word files with one created as far back as 1995 in Word 8. The others were created in Word 97-2003. Unfortunately, he had forgotten all their passwords. I found Password-Find when searching for a method to remove/find the passwords. There was instant success for the four 97-2003 files but no luck for the original Word 8 file despite repeated attempts. I tried several other options and processes and had given up on finding an answer. Then I received an unsolicited offer from Margaret Carter to attempt to manually decrypt the stubborn file. The offer gratefully accepted, and the results were back in about one day. My friend was ecstatic despite having another seventy-six pages of close typed personal history to review, his only comment "why was I so wordy then?". Thanks to Margaret and Password-Find for their excellent service and product.

Useless to find a VBA Project password Warning: do not use this service if you're looking to find a lost password on a VBA Project. They cannot find it, despite their website pricing indicating they can. I paid the fee (£31.95) only to find that they can only remove such a password. They will only find a password to open a file. Not recommended at all. There clearly is not enough effort made to clearly inform what this website can and can't do. I find this lacks integrity - it's deceptive and dishonest. RESPONDING TO THE REPLY: the info on the website is contradictory. On the pricing page, it indicates £15.95 to remove a password and £31.95 to find a password. It seems to be deliberately deceptive and confusing. UPDATE: to their credit, my payment was eventually refunded, and they've changed the wording on their website to make it a little clearer what can and can't be done, which I appreciate. Looks like TrustPilot works, and fulfils a useful function.

password-find saved me... I wanted to access one of my excel file which was password protected. I could not recollect the password as I hadn't accessed it for 6-7 months. Password-find saved me. They have an online recovery tool apart from their software. so you don't need to download any software. it didn't take more than 3 minutes to remove my password protection. also, the customer support is really good.

Great service Great service, very supportive, I by accident clicked to buy something additional that I actually didn't want which was of course my fault. By they without any problems cancelled my order, returned money and I bought what I really wanted... and everything works perfectly... once again - appreciate your support