Trustworthy service. I will use again. Just want to say that this is a life saver service. The ability to fully remove the passwords from some files I had when I had forgotten to stupid password... This made it a breeze. The chat support was also excellent. Thanks Margaret!

Took money twice-no responses. Bought a licence to unlock a file. It worked fine but they charged me twice for it. I have sent them 4 messages requesting a refund for what is effectively a fraudulent transaction. ArdelixPay have sent similar requests. No responses to either of us. I suggest you think very carefully before paying this company any money for anything.

Five Forgotten Passwords… A friend had five Microsoft Word files with one created as far back as 1995 in Word 8. The others were created in Word 97-2003. Unfortunately, he had forgotten all their passwords. I found Password-Find when searching for a method to remove/find the passwords. There was instant success for the four 97-2003 files but no luck for the original Word 8 file despite repeated attempts. I tried several other options and processes and had given up on finding an answer. Then I received an unsolicited offer from Margaret Carter to attempt to manually decrypt the stubborn file. The offer gratefully accepted, and the results were back in about one day. My friend was ecstatic despite having another seventy-six pages of close typed personal history to review, his only comment "why was I so wordy then?". Thanks to Margaret and Password-Find for their excellent service and product.

Password removal, NOT recovery I uploaded my file to their system to get the password for it, as initially advertised with their service. They only removed the password (which I could have--and did do--myself), but did not *recover* the password, which was what I needed. Giving two stars because they refunded me right away when asked. I am out a little bit of money due to currency conversion, but I'm at peace with that. Still, wasted time I didn't need to waste trying to recover a password.

Excellent service. Very speedy. Password-Find worked excellently in removing passwords, but I decided to discover what the password was that I used many years ago on several Word documents. So I purchased the more expensive 'find password' service and it revealed one of my passwords pretty much instantly. I then found that the same password opened several other documents that I'd protected around the same time and that saved me using up my entire 'remove password' allowance. Great service!