Overall great experience I was excited to try this new service. It seemed to tick all the boxes in curing all the frustrating things regarding renovations. They vet the contractors, they intervene regarding pricing, and they hold the money until the job is complete to customer satisfaction. The one thing I would say was confusing was the procurement of materials - what I was responsible for getting or purchasing and what the contractors were. Also, explaining what specifically needed to be done concerning site specific conditions. Overall, much better than dealing with contractors directly especially if getting them myself

Highly Recommend Remodelmate stood out because of their excellent customer service. They were responsive to our questions and helpful in walking us through the process. We had full trust in them to deliver an excellent final product, which they did. Highly recommend.

Not so smooth... We had high hopes for remodelmate but were ultimately let down by a number of missteps. We were promised how smooth the process of ordering materials and delivery would be. The initial delivery was incomplete and several items had to be tracked down. All three tile orders were insufficient and we had to track down additional tile for ourselves. This ultimately added 2 extra weeks to the project. No accommodations were made. We had several different points of contact throughout the process, so it was never clear who to talk to and several key things we left off the initial plan. We built a closet but the remodelmate never offered a plan to finish the closet. We had to address the flooring and shelves on our own. The shower door we selected took an additional 4 weeks to complete. This was never addressed by remodelmate. While we are mostly happy with the final result, it was not the easy process that we were sold on.

The Extra Mile... The remodelmate team consistently goes the extra mile to satisfy their customers. My project had tight deadlines and we worked together to keep everything on track. The installer's finish work was high quality and no details were left undone!

Buyer BEWARE This started off great; they were eager to get me started, set up a design, then quoted me a price they SWORE was accurate and I would not go over. After billing thousands for ordering products, they left me stranded with a house full of materials and no contractor. I eventually had to find my own contractor and since then have been told many of the materials they ordered were unusable (which I can't return) and the design unrealistic for the space...so I had to redo that, too. TERRIBLE SERVICE. I'm not sure if this is a scam but you will spend MORE $$$ fixing their errors and getting stuck with their mistakes.