Tamra
GBBathroom renovations by remodelmate We used remodelmate to renovate two bathrooms in our condo that we planned to sell. Chad and his team were easy to work with -- they listened to what we wanted and offered advice when they thought that we'd likely prefer something different than what we requested (they were always right). When they began the work, I found remodelmate to be responsible and reliable. And when they finished both bathrooms, I was sad that we were planning to move because both bathrooms were gorgeous! On top of all of that, remodelmate was reasonably priced. We could not have been happier with the experience and would not hesitate to use them in our new home!
N Hil
GBOverall great experience I was excited to try this new service. It seemed to tick all the boxes in curing all the frustrating things regarding renovations. They vet the contractors, they intervene regarding pricing, and they hold the money until the job is complete to customer satisfaction. The one thing I would say was confusing was the procurement of materials - what I was responsible for getting or purchasing and what the contractors were. Also, explaining what specifically needed to be done concerning site specific conditions. Overall, much better than dealing with contractors directly especially if getting them myself
Ryan
GBThe Extra Mile... The remodelmate team consistently goes the extra mile to satisfy their customers. My project had tight deadlines and we worked together to keep everything on track. The installer's finish work was high quality and no details were left undone!
Catherine
GBHighly Recommend Remodelmate stood out because of their excellent customer service. They were responsive to our questions and helpful in walking us through the process. We had full trust in them to deliver an excellent final product, which they did. Highly recommend.
Arethia
GBNot what I expected! December 2020 Remodelmate remodeled my master bathroom the 1st week of December 2020. I was given a 2 week time frame or sooner for the project completion. I understand things pop up unexpectedly and it may affect the finish date. Fine but not this. From beginning to end there was so many issues with miscommunication and Job performance.. Do not allow anyone to have access to your CC without fully understanding what they are doing with it. Additional cost kept coming up. There was wasted items purchased that was not used. I personally had to take items back brought by the contractor. Work was poorly done. The contractors had to keep coming back to redo the same Job over and over to half way get it looking decent. Some items where taken that I bought, that was consider to be trash but could be used elsewhere. They were brought back after, I pointed it out the items where missing from my garage. The wall construction to the paint was horrible. Someone else was brought back in to correct the mess that was made the 1st time. I still have a sink issue with the installation that was corrected twice already. Things where damaged and yes they where replaced. I could go on and on about how disappointing this experience was. I have two other projects I will be doing. And remodelmate will not be doing either. Communication and explaining everything to your consumers would be helpful. Get the right individuals to do the Job correctly the 1st time so there is no need for the consumers to keep buying materials over and over. Giving great customer service and making your customers experience Great should be a Priority! I do not Recommend them for any Service! People do your research I will take my Business Elsewhere!!