Not so smooth... We had high hopes for remodelmate but were ultimately let down by a number of missteps. We were promised how smooth the process of ordering materials and delivery would be. The initial delivery was incomplete and several items had to be tracked down. All three tile orders were insufficient and we had to track down additional tile for ourselves. This ultimately added 2 extra weeks to the project. No accommodations were made. We had several different points of contact throughout the process, so it was never clear who to talk to and several key things we left off the initial plan. We built a closet but the remodelmate never offered a plan to finish the closet. We had to address the flooring and shelves on our own. The shower door we selected took an additional 4 weeks to complete. This was never addressed by remodelmate. While we are mostly happy with the final result, it was not the easy process that we were sold on.

1st Floor Reno Overall project was done well and on schedule. The workmanship could have been a little neater in a couple of small areas. However, we were pleased with the process, level of communication, and management of the project by remodelmate.

Overall great experience I was excited to try this new service. It seemed to tick all the boxes in curing all the frustrating things regarding renovations. They vet the contractors, they intervene regarding pricing, and they hold the money until the job is complete to customer satisfaction. The one thing I would say was confusing was the procurement of materials - what I was responsible for getting or purchasing and what the contractors were. Also, explaining what specifically needed to be done concerning site specific conditions. Overall, much better than dealing with contractors directly especially if getting them myself

The Extra Mile... The remodelmate team consistently goes the extra mile to satisfy their customers. My project had tight deadlines and we worked together to keep everything on track. The installer's finish work was high quality and no details were left undone!

Highly Recommend Remodelmate stood out because of their excellent customer service. They were responsive to our questions and helpful in walking us through the process. We had full trust in them to deliver an excellent final product, which they did. Highly recommend.