The Extra Mile... The remodelmate team consistently goes the extra mile to satisfy their customers. My project had tight deadlines and we worked together to keep everything on track. The installer's finish work was high quality and no details were left undone!

Quick and easy This was a quick and easy way to get a contractor in to take care of a small project. We were able to work with Remodelmate to scope the project virtually, and they matched us up with excellent workers who were quick, efficient, on time, and did great work.

Worked Hard for Us The folks at remodelmate went out of their way to make sure our bathroom remodel job was finished with quality in mind. They worked directly with our contractors who were also responsive when some unexpected challenges popped up with our plumbing.

Rehab to sell We had a project to update our bathrooms before selling our house. Chad came out to give us an estimate and very quickly we got started. We were impressed with the results as well as the care we got from Chad. He was on the job every day giving us updates and making sure our questions were answered. The end result is we sold our home the day it went on the market for over asking.

Caveat emptor I’d like to write a review about the quality of the work they did, but I couldn’t get that far with these guys, after two attempts. I first engaged RemodelMate in March, 2021. I answered their online questionnaire, which took about a minute, and scheduled the initial telephone interview after their online tool quoted me $8,920.00 to do my bath. During that interview, Andrew Burke reassured me that the price would actually go down because, according to him, their online pricing was based on Washington DC materials and labor sourcing, and they could source materials and labor more affordably in my area. Great. When they sent me the final proposal though, it actually went UP by about $1,200.00. The reason was a $1,200.00 charge for the “concierge” fee, which was not included in the quote from the online tool, despite Burke being aware of it, discussing it with me, and that it was also featured prominently on their website. The whole thing seemed a little bait-and-switch to me, so I stepped away. My bath remodel then got put on a back burner for several months. Flash forward several months and I decided to re-engage Remodelmate when I was ready to move forward. This time I spoke with CEO Chad Hall. After getting the 60-second online quote, we had an hour-long discussion and I was 100% ready to begin. Reviewing the results of the online quote tool though, I noticed many of the details of the work that we discussed on the phone were missing in the “quote,” so I got some clarification via email and requested the detailed contract that I expected I’d need to sign. I was told that the online quote result *was* the contract, despite it being a vague, cookie cutter, one-size-fits-all, online form tool result. That’s fine. I got the clarification I needed on my particular project via email, and was still comfortable with moving ahead with Remodelmate. Eight days after receiving my quote, however—which stated that it was valid for 30 days—Malaika, with RemodelMate, emailed me on a Monday to advise that I’d need to pay my booking fee that Friday or face a price increase. Once again, RemodelMate was back to talking out of both sides of their mouth. I advised Chad that I expected them honor my quote for the promised thirty days. He responded and said they would. I followed up with a few additional questions about the project and Chad simply did not respond again. At the end of the day, I was unable to do business with them because they demonstrated a pattern of talking out of both sides of their mouths, and they eschew standard business practices—like an actual, detailed contract—in favor of gimmicky, simplistic online form tools. Ymmv, but I found them to be a little sketchy.